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Senior Manager of Finance

Finance | San Francisco, CA | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are: 

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role: 

Dialpad is looking for an FP&A leader to head our company-wide financial planning, forecasting, reporting and analysis initiatives.  This high impact role will report to the VP of Finance, and partner very closely with members of the leadership team across every aspect of the business.  The ideal candidate should have a strong understanding of SaaS metrics, particularly bookings and ARR, and have prior experience at a high growth SaaS startup.  This position will be based in our growing San Ramon, CA office with flexibility to travel to our San Francisco, CA office as needed. 


  • Drive process for annual budget, quarterly and monthly financial forecasts, and ongoing analysis of actuals versus plan and/or forecast

  • Prepare and manage weekly, monthly and quarterly reporting to senior management

  • Build detailed financial models and dashboards that track and analyze key business drivers and trends; report key metrics in a manner that is easily digestible by management and investors

  • Build relationships with senior management team and support them with in-depth and actionable insights; gain a deep understanding into their business drivers and financial levers

  • Drive accurate bookings and revenue forecasts by analyzing performance against goals and develop insights to better assess risk and opportunities

  • Develop and monitor performance indicators, highlighting trends and analyzing causes of unexpected variances while partnering with department heads on action plans to manage to budgets

  • Own publishing monthly key SaaS metrics such as bookings, ARR, churn, net retention, CAC and LTV by product and customer segment

  • Build and report on short and long term revenue and gross margin analyses by product, segment, channel and other breakdowns as needed

  • Owner of rolling 3-year company financial model with deep understanding of all inputs and interdependencies

  • Responsible for the development and administration of the corporate planning tool

  • Perform various ad hoc financial analyses and produce clear and actionable reports

About You: 

  • 8+ years of experience in a related role with a fast growing SaaS company

  • Experience with P&L, Balance Sheet and Cash Flow analysis and a strong understanding of GAAP accounting and finance concepts

  • Strong analytical skills and attention to detail with the ability to quickly grasp and apply analytical concepts, particularly those commonly used in SaaS/Enterprise Software companies

  • Ability to perform in a high demand, dynamic environment and manage to established deadlines

  • Strong decision making skills with the ability to consider consequences cross-functionally with exceptional business judgement

  • Ability to roll-up sleeves and get the job done while maintaining focus on the bigger picture

  • Staff management experience

  • Effective communicator across all levels of the organization

  • High degree of integrity and honesty with the ability to maintain confidentiality at all times

  • Experience with Adaptive Insights, Intacct and Domo desirable

  • Advanced proficiency in Google Apps, Excel, PowerPoint and Salesforce

  • Bachelor's degree in Finance or Accounting required; MBA a plus

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.