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Product Marketing Manager - Vancouver, BC

Marketing | Vancouver, Canada | Full Time

Job Description

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. Led by Craig Walker, and the same minds behind Google Voice, Dialpad is a business phone system that hosts voice, messaging, video and meetings across all your existing devices. Dialpad empowers your employees to have smart and easy communications wherever they are in the world, and whenever productivity strikes.

With $70 million in funding from Google Ventures/Andreessen Horowitz/Softbank/Work-Bench and through the hard work and brilliant minds of #TeamDialpad, we have built an modern platform that powers business communications for the most innovative companies in the world: Uber, WeWork, Stripe, EventBrite, Stripe, Asana, Stitch Fix, and more!

Dialpad has employees all around the world (San Francisco - San Jose - Austin - NYC - Raleigh - Vancouver - Waterloo - Philippines - Tokyo). Come help us build the anywhere worker revolution!

The role: 

We are seeking an experienced Product Marketing Manager to own the go-to-market success of Dialpad’s product lines. As a product marketer at Dialpad you will be responsible for the creation, implementation, and management of positioning, messaging, and content.  You will also be key in bringing our brand to life and spearheading the redefinition of the communications space.  This role requires a high-energy individual who excels at working with cross-functional teams and is comfortable in both leading a team effort as well as using influence skills to achieve objectives.


  • Create crisp and differentiated product positioning and messaging

  • Act as the leading product expert and thought leader for external audiences including customers, partners, and analysts

  • Arm the sales organization with effective sales tools including presentations, collateral, and training

  • Develop competitive and market intelligence/differentiation analysis

  • Create and contribute content for internal and external audiences such as product videos, ebooks, white papers, and other long-form and short-form content.

  • Work cross-functionally with content marketing, web marketing, demand generation, product, and design teams to develop and execute customer acquisition programs

  • Work with product management to develop and maintain product line strategies based on customer needs, market drivers and vision

  • Care obsessively about acquiring market share, converting and retaining customers.


  • BA/BS degree or equivalent practical experience

  • 3-5+ years experience with product marketing and/or product management in enterprise software or cloud-based solutions.  Minimum 2 year experience with outbound marketing and/or sales/field support

  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams

  • Strong project management skills and the ability to work effectively in cross-functional teams in a fast-paced and fluid environment

  • Strong organizational, analytical, and problem-solving skills, outstanding written and oral communication skills and strong attention to detail

  • Experience working closely with sales, product management, and corporate marketing groups to drive product content and messaging

  • Experience with high-touch, enterprise sales cycles and ability to work with the sales team to close large transactions

  • Strategic thinking, business acumen, positioning/marketing savvy, product/technical depth, presentation skills, credibility with sales teams, customers, and analysts

  • Demonstrated experience as a persuasive and persistent advocate for customer needs

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 45,000, we’re helping build voice products that empower the next generation of anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away,and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.