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Product Manager - Mobile, BC

Product | Vancouver, Canada | Full Time

Job Description

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform. With a beautifully intuitive interface that works on your existing devices, your phone system is finally as adaptable as your team.

Who we are: 

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

The role: 

We are looking for an experienced Product Manager who will own the roadmap and drive feature delivery for our mobile applications. The right person will not only have a technical background, but can be the bridge between our product, marketing and engineering teams. Ideally, you've been a PM for a software product and are comfortable operating in an agile environment. If you're creative, goal-driven and hands-on, and you like working with a smart, talented, generally awesome team, we'd love to hear from you!

Responsibilities:

  • Manage new features and releases through the full project lifecycle and provide ongoing support even after launch

  • Measure and analyze product metrics, customer needs, and business opportunities to guide the product feature creation and optimize user experience

  • Identify product and technical issues and actively develop and track solutions

  • Work with multiple clients, quickly come up to speed on their technologies, manage multiple schedules and drive issues to resolution

  • Keep track of all requirements and test processes coming several sources to understand applicability to the product

Requirements:

  • 5+ years experience in product management, preferably in a SAAS company, with an ability to drive product planning, push development, and release products

  • Excellent organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends

  • Nimble and flexible with regards to changing priorities & business needs

  • BS/BA in Engineering or similar field is a plus

  • Experience with VoIP services is also a plus

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 60,000+ companies, we’re helping build voice products that empower future anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Locations

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> San Jose <> New York. From coast to coast, our offices are nestled in active and growing downtown areas.