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Product Manager

Product | San Francisco, CA | Full Time

Job Description

Work from anywhere. Not just an idea or a tagline, but a revolution. Led by CEO Craig Walker, co-founder of Google Voice, our team is focused ditching the status quo and building a communication platform that moves with you, no matter where in the world productivity strikes.

With $53 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Microsoft and Google, every member of our team plays an essential role in creating a voice product that doesn’t just combine design and mobility but that paves the way for the next generation of anywhere workers.

The Role:

We are looking for an experienced Product Manager who can help us manage and launch new features and releases through product lifecycle for our core Dialpad platform. This person will work with our San Francisco and Vancouver-based teams and will be instrumental in the execution of our product strategy. The ideal candidate will be creative, goal-driven, and hands-on, and like working with a smart, talented, generally awesome team. 

Responsibilities:

  • Lead the design, iteration, and development of new features and releases for our core Dialpad platform through the full project lifecycle and provide ongoing support after launch

  • Measure and analyze product metrics, customer needs, and business opportunities to guide the product feature creation and optimize user experience

  • Identify product and technical issues and actively develop and track solutions

  • Work with multiple clients, quickly come up to speed on their technologies, manage multiple schedules and drive issues to resolution

  • Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need to work efficiently
  • Keep track of all requirements and test processes coming several sources to understand applicability to the product

Requirements:​

  • 5-6+ years experience in product management, preferably in a SAAS company, with an ability to drive product planning, push development, and release products

  • Experience managing the delivery of at least 1 software product

  • Interested in entrepreneurship. Any early-stage business faces big challenges and candidates should be prepared to problem-solve on the fly 

  • Excellent organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends

  • Motivated to learn, grow and make an impact on a growing company 
  • Nimble and flexible with regards to changing priorities & business needs

  • BS/BA in Engineering or similar field is a plus

  • Experience with VoIP services is also a plus

  • Weekly Socials and a Game Room

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 45,000, we’re helping build voice products that empower the next generation of anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away,and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.