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Product Designer

Design | San Francisco, CA | Full Time

Job Description

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. Led by Craig Walker, and the same minds behind Google Voice, Dialpad is a business phone system that hosts voice, messaging, video and meetings across all your existing devices. Dialpad empowers your employees to have smart and easy communications wherever they are in the world, and whenever productivity strikes.

With $70 million in funding from Google Ventures/Andreessen Horowitz/Softbank/Work-Bench and through the hard work and brilliant minds of #TeamDialpad, we have built an modern platform that powers business communications for the most innovative companies in the world: Uber, WeWork, Stripe, EventBrite, Stripe, Asana, Stitch Fix, and more!

Dialpad has employees all around the world (San Francisco - San Jose - Austin - NYC - Raleigh - Vancouver - Waterloo - Philippines - Tokyo). Come help us build the anywhere worker revolution!

The Role:

We care deeply about design and are looking for someone who shares our obsession for efficient interfaces with delightful user experiences. You will work with a strong team of designers, product managers, and engineers to understand how our products are used today, and reimagine how the products will delight our users in the future. 

A successful candidate will have an established background in creating customer-facing experiences, a strong design portfolio, the ability balance mobile and web/desktop experiences equally, and great communication and collaboration skills. Successful candidates will also be able to operate independently to create visually appropriate designs and presentations to communicate their vision.

Responsibilities:

  • Collaborate with product, engineering and other designers to design new features and products

  • Create and document flows, wireframes, UI and interaction solutions

  • Build an understanding of Dialpad's complex architecture and distill it into a simple and elegant interface

  • Work across multiple platforms and integrations (Desktop, web, mobile, Salesforce, Zendesk)

  • Actively contribute to the feature specification process.

  • Design for the best user experience alongside engineering and timeline constraints.

  • Use your experience and knowledge to educate the team through demonstration, discussion and formal design feedback sessions.

  • Identify user research opportunities and inquire about usage data to help support design decisions.

Requirements:

  • 1-3 years of experience

  • A portfolio that demonstrates your strength in user experience and visual design (strong typography is a plus).

  • A demonstrated use of process, documentation and tools to drive collaboration and progress

  • An interest in learning how complex systems work and how the right user experience can make them accessible to any of our users.

  • A natural tendency to take initiative and drive projects forward.

  • Experience in the product development process, from problem definition to detailed UI and visual design

  • Great communication skills with an ability to deliver feedback to peers respectfully, candidly and with clear expertise while being willing to learn from others.

  • Ability to think at a high level about product strategy and vision

  • For product design, we use Balsamiq, Sketch, InVision and JIRA. Other tools are welcome where appropriate!

  • A high level knowledge of HTML/CSS

  • Strong familiarity with mobile design patterns.

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid Medical, Dental and Vision Plan employee coverage.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.