Product | Bengaluru, Karnataka, India | Full Time
Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.
Who we are:
At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.
With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike
About the role:
Define analytics requirements for product features and partner with Engineering team to design data schema and structure for implementation
Validate and reconcile data from multiple sources to build trustworthiness in data
Create and maintain dashboards that power up stakeholders to make data-driven decisions across the organisation
Communicate analysis and decisions to high-level stakeholders and executives in verbal, visual, and written media
Provide comprehensive day-to-day analytics support to partner teams, develop tools and resources to empower data access and self-service
2+ years of analytics experience or equivalent
Extremely strong written and verbal communication skills and ability to build strong relationships and influence with product partners
Proven ability to lead cross-functional projects that depend on the contributions of others in a variety of disciplines
Fluency with data, analytics and visualization technologies (We primarily use SQL, Domo, and Looker)
Familiarity with data warehouse design, development, and best practices
BA/BS in computer Science or related technical field
Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.
There is no idea too crazy and no task too small — we work together to make things we’re proud of.
Compensation & Equity
Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.
Best In Class Benefits
Medial Insurance & Medical Checkup.
Pickup & Drop Ride.
Internet Broadband Reimbursement.
Higher Education yearly stipend
Life & Accidental Insurance
San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <>Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas
Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.