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Network Engineer

Engineering | Vancouver, Canada | Full Time

Job Description

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform. With a beautifully intuitive interface that works on your existing devices, your phone system is finally as adaptable as your team.

Who we are:

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

We're looking for a Network Engineer to solve those planet-spanning traffic engineering challenges. A seasoned vet who has intimate domain knowledge in how ISPs move IP traffic around the world. An architect eager to build software systems that optimize the flow of large scale media traffic and minimize service disruptions. A security expert committed to defending our customers’ communications and their ability to do business 24/7.


  • Maintain and troubleshoot carrier-grade IP network equipment

  • Help design and implement expansions of the company’s data center infrastructure

  • Plan, coordinate, and implement network and systems security measures

  • Implement enhanced monitoring and tuning of network infrastructure to improve uptime and performance

  • Establish a wide network of peering relationships with customers and ISPs

  • Design and deploy a customer-facing enterprise MPLS product


  • 3+ years experience configuring, deploying, and maintaining routers and switches

  • Deep knowledge of routing protocols and technologies. Ex: OSPF, BGP, MPLS, VLANs

  • Experience with provisioning IP transit capacity and building international MPLS networks

  • Experience designing, deploying, and operating a high quality multi-pop IP network

  • Extensive experience monitoring IP traffic and debugging routing issues

  • DDoS and attack mitigation planning


  • SaaS or ISP experience

  • Juniper JNCIE or Cisco CCIE certification

  • Datacenter design and deployment

  • Experience with configuration management tools such as Ansible, Puppet, Chef, etc.

  • Experience with cloud network monitoring tools: Kentik, ThousandEyes. etc

  • Automation experience using a scripting language such as Python, Perl, Ruby, or Bash

  • Undergraduate degree in Computer Science or Engineering

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away,and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> San Jose <> New York. From coast to coast, our offices are nestled in active and growing downtown areas.

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment