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Marketing Specialist - Tokyo, Japan

Marketing | Tokyo, Japan | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are:

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

We are seeking a Content Marketer to plan and create compelling content that builds brand awareness and adds value to our customers. As a Content Marketer at Dialpad you will spend most of your day researching and writing blog posts, social media posts, emails, landing pages, web copy, and ebooks. You will also own organic social media and interact frequently with our followers. You’ll also be involved with bringing our brand to life and redefining the space.


  • Create/maintain whitepapers, ebooks, sales collaterals, customer stories, website and other long-form content with compelling calls-to-action to drive awareness, sales processes, and leads/opportunities

  • Write frequent blog posts to attract site visitors and improve search engine rankings.

  • Manage end to end content creation—including fact-checking, editing, and obtaining publishing approval.

  • Develop and schedule social media posts, as well as manage day-to-day customer engagement to increase engagement and grow our audience

  • Develop a content measurement plan to inform content strategy and communicate content performance

  • Ensure all external content maintains a high level of quality, features a consistent tone and style, and supports and reinforces key messages for given audience at each stage of the sales funnel

  • Work cross-functionally with web, product, design and sales teams to understand business objectives and drive content creation

  • Bring in a continuous stream of content ideas and manage the Dialpad editorial calendar


  • BA/BS degree or equivalent practical experience

  • Fluent in speaking and writing both Japanese and English, preferred

  • 2+ years of marketing experience, preferably in the B2B technology space

  • Proven ability to write high-quality, long and short-form content

  • Capable of handling Adobe illustrator, photoshop and indesign software

  • Ability to adapt writing style to varying target audiences and content formats

  • Knowledge of content marketing metrics and reporting

  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams

  • Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations, action plans, and results

  • Committed to collaboration and a “team” philosophy

  • Ability to stay organized and focused in an ever-changing environment

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.