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Marketing Specialist - Tokyo, Japan

Marketing | Tokyo, Japan | Full Time

Job Description

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform. With a beautifully intuitive interface that works on your existing devices, your phone system is finally as adaptable as your team.

Who we are: 

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

We are seeking a Content Marketer to plan and create compelling content that builds brand awareness and adds value to our customers. As a Content Marketer at Dialpad you will spend most of your day researching and writing blog posts, social media posts, emails, landing pages, web copy, and ebooks. You will also own organic social media and interact frequently with our followers. You’ll also be involved with bringing our brand to life and redefining the space.


  • Create/maintain whitepapers, ebooks, sales collaterals, customer stories, website and other long-form content with compelling calls-to-action to drive awareness, sales processes, and leads/opportunities

  • Write frequent blog posts to attract site visitors and improve search engine rankings.

  • Manage end to end content creation—including fact-checking, editing, and obtaining publishing approval.

  • Develop and schedule social media posts, as well as manage day-to-day customer engagement to increase engagement and grow our audience

  • Develop a content measurement plan to inform content strategy and communicate content performance

  • Ensure all external content maintains a high level of quality, features a consistent tone and style, and supports and reinforces key messages for given audience at each stage of the sales funnel

  • Work cross-functionally with web, product, design and sales teams to understand business objectives and drive content creation

  • Bring in a continuous stream of content ideas and manage the Dialpad editorial calendar


  • BA/BS degree or equivalent practical experience

  • Fluent in speaking and writing both Japanese and English, preferred

  • 2+ years of marketing experience, preferably in the B2B technology space

  • Proven ability to write high-quality, long and short-form content

  • Capable of handling Adobe illustrator, photoshop and indesign software

  • Ability to adapt writing style to varying target audiences and content formats

  • Knowledge of content marketing metrics and reporting

  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams

  • Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations, action plans, and results

  • Committed to collaboration and a “team” philosophy

  • Ability to stay organized and focused in an ever-changing environment

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away,and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> San Jose <> New York. From coast to coast, our offices are nestled in active and growing downtown areas.

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment