Manager, Commercial Sales - NY, NY
Sales | New York City, NY | Full Time
Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.
Who we are:
At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.
With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.
About the role:
The sales leader we are looking for has these traits: you’re intelligent, you’re a self-starter, you enjoy developing people, and you like working with a smart, talented, generally awesome team of salespeople. Reporting directly to our Chief Strategy Officer, our next Manager, Commercial Sales will be an experienced leader with the ability to creatively motivate our team and help build and lead the New York based Commercial Sales team hit their goals and resource new ways to excel.
Recruit, mentor, and direct a team of high performing Commercial Sales Managers in the Commercial and MidMarket space to uncover new business opportunities
Actively participate in the sales cycle to bring sales leadership and strategic support
Oversee leads and pipeline management
Create, experiment and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience
Plan and deliver sales strategies to meet and exceed sales projections
Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights
Coach and develop your team to develop future leaders for the organization
Increase effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes
Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products
Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team
BA/BS degree or equivalent practical experience.
5-8+ years sales experience, preferably in the B2B SaaS space
3-5+ years people management experience
Ability to work independently and prioritize effectively and balance multiple, disparate work streams
Excellent analytical and problem solving skills
Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports
Brings a strong work ethic; takes the initiative and think creatively to get the job done
Must be able to coach teams that handle a full-cycle sales process - prospect to close
Experience coaching teams using MEDDIC
Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.
There is no idea too crazy and no task too small — we work together to make things we’re proud of.
Compensation & Equity
Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.
An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.
We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.
We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)
Location, Location, Location
San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas
Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.