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Legal Operations Specialist - San Francisco, CA

People Operations | San Francisco, CA | Full Time

Job Description

Work from anywhere. Not just an idea or a tagline, but a revolution. Led by CEO Craig Walker, co-founder of Google Voice, our team is focused ditching the status quo and building a communication platform that moves with you, no matter where in the world productivity strikes.

With $53 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Microsoft and Google, every member of our team plays an essential role in creating a voice product that doesn’t just combine design and mobility but that paves the way for the next generation of anywhere workers.

Dialpad is seeking a detail-oriented, highly organized, highly motivated individual to join our legal team as Legal Operations Specialist. In this role, you’ll be responsible for creating processes and practices to improve the day-to-day efficiency and effectiveness of the Legal team. This is a generalist role that involves managing and supporting projects across the full range of subject matter supported by the Legal team, including contract management and renewal, subpoena response, procurement, billing, and administrative filings. You must have the flexibility to adapt to changing priorities and business needs in a rapidly changing environment. You must also be able to work proactively and independently, identifying areas of need and generating action plans.

  • Provide escalated review, in close cooperation with in-house and outside counsel, of sales agreements, procurement contracts, confidentiality agreements, and other legal documents

  • Create tools and roll out processes to monitor and ensure compliance with federal and international regulations

  • Design and manage processes to positively impact the Legal team’s efficiency and effectiveness, including contract management, training and legal support for company business units

  • Track agreements through the sales process ensuring prompt follow-up from all corners

  • Independently develop processes, policies, strategies, and tools to meet legal operations goals and objectives

  • Select and implement technology for the legal department based on input from the team

  • Support and manage a variety of ad hoc projects within the team as they arise


  • B.A. or B.S. from top-tier academic institution preferred, J.D. a plus

  • 4+ years of experience with legal project operations and management in-house or at a law firm (both preferred)

  • Telcom and/or Technology company experience preferred

  • Strong experience in developing and implementing legal department technology solutions (e.g., contract management, billing, self-service contracting, e-signature, knowledge management, etc.)

  • Excellent analytical, problem-solving and communication skills

  • Proven track record of collaborating with cross-functional groups (e.g., Finance, Product, Marketing, Sales, etc.) to set objectives and produce meaningful results

  • Experience with G-Suite and DocuSign

  • Ability to independently multitask in fast-moving environment

  • Willing and eager to take on projects involving unfamiliar subject matters

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 45,000, we’re helping build voice products that empower the next generation of anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Team work makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away,and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.