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IT Support Specialist (Part-Time) - San Francisco, CA

Information Technology | San Francisco, CA | Part Time

Job Description

Work from anywhere. Not just an idea or a tagline, but a revolution. Led by CEO Craig Walker, co-founder of Google Voice, our team is focused ditching the status quo and building a communication platform that moves with you, no matter where in the world productivity strikes.

With $70 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Microsoft and Google, every member of our team plays an essential role in creating a voice product that doesn’t just combine design and mobility but that paves the way for the next generation of anywhere workers.

Dialpad is looking for our first IT Support rep. This part-time role will be an integral part of Dialpad's internal operations and is a great opportunity for someone to get hands-on IT experience. 

Responsibilities

  • Support users of various machines (primarily Mac laptops with Windows) across multiple geographies with email, phone, messaging

  • Manage  IT inventory and ensure it is functional, accounted for, and set up securely: laptops, mobile devices, monitors, AV systems and more.

  • Prioritize, lead and manage multiple projects, including: WiFi and networking updates, video conferencing, adoption of endpoint management and single-sign-on systems, and others

  • Be the primary point of contact for the network: WiFi APs, security devices & other networking systems

  • Optimize spend to meet budget targets: search for and recommend alternative services & products that are cost effective

Qualifications and Experience

  • 1-3 years of experience in IT

  • Strong spoken and written language skills

  • Interest in working in a fast-growing environment with changing responsibilities

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 25,000+ companies, we’re helping build voice products that empower future anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.