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Human Resources Manager

General and Administrative | Austin, TX | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are: 

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role: 

Dialpad is looking for a business savvy, “roll up your sleeves” HR partner to help impact a fast-growing and successful business. This role will have high visibility within our organization and requires a collaborative professional with initiative and tenacity. The right candidate will not only have strong leadership skills, but can demonstrate a sense of urgency and be proactive in their approach with all levels of the organization. This individual should possess an executive presence and gravitas necessary to gain the trust and confidence of executive leaders and management staff. They will demonstrate highly effective communication, organization and will champion the company’s core values.

At Dialpad, we believe that HR is an invaluable resource to the overall health of our organization. Our team cares deeply about our employees and we work hard to help our brand exceed all expectations.


  • Serve as a strategic partner and trusted advisor to our leadership team and support the business strategy and overall growth

  • Develop appropriate HR and administrative policies and programs to support a growing, entrepreneurial and fast-paced business

  • Work with the Chief Human Resource Offier (CHRO) to help define HR strategy in order to drive a culture of high employee engagement and accountability

  • Implement management development programs, and trainings that are targeted at empowering managers to positively and effectively manage their teams in a way that fosters a positive workplace culture and aligns with our company values

  • Oversee ongoing performance management for both managers and employees in all business functions

  • Continually assess the competitiveness and equity of company programs and practices across our all offices and against relevant companies, industries, regions, and markets

  • Ensure legal compliance is continually being met and drive resolution for complex employee issues

About You: 

  • BA/BS degree (or equivalent experience) in Human Resources, Business Administration, or in a related field. MBA or advanced degree is preferred

  • Minimum 8+ years of HR experience with at least 3 years of experience leading the direction of the HR function for a growing company in a relevant industry

  • SPHR, SHRM-SCP Certification is highly preferred

  • Strong knowledge of federal, state, and local employment laws and best practices

  • Hands-on experience with all functional areas of HR including Compensation, Benefits, Performance Management, Employee Relations, Training / Development, Terminations, Policy Formulation, etc.

  • Demonstrated experience managing, developing, coaching, evaluating, and retaining employees. Ability to lead, influence, and motivate individuals and teams

  • Adept at managing geographically dispersed teams across different time zones and cultures

  • Tactful collaboration and relationship building skills with an ability to prioritize, negotiate, and work effectively with all levels of the organization

  • Strong interpersonal skills with the ability to listen and empathize with others and anticipate, respond, and pivot to the needs of the employees and business

  • Demonstrated ability to handle confidential information with discretion

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.