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Full-Stack Growth Engineer Team Lead

Engineering | San Francisco, CA | Full Time

Job Description

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses communicating — whether it's across the hall, country, or planet.

With $70 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Google and Microsoft, every member of our team plays an essential role in creating a set of products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

We are expanding our Growth Team and are looking for a Full-Stack Growth Engineer Team Lead who can lead our growth engineering efforts across the entire customer lifecycle.  This is a leadership role on the Growth team, a team which is critical to our company’s success and highly visible. So if you are looking to make a major impact on our company while leading a team, building new skills, and working cross-functionally with a fantastic set of people, then this job might be for you! Come grow with us- if you can keep up!

Responsibilities

  • 70% individual contributor / 30% team management to start, shifting rapidly over time to more management as the team grows

  • Help identifying key priorities and then aligning the team and work to those priorities

  • Coordinating with design, marketing, product, support, and operations teams to design and run A/B/n tests to improve performance at all stages of the user lifecycle to reach our growth goals

  • Managing the website backlog for the team, estimating work, prioritizing, and coordinating execution

  • Lead our website build, test, and release management, releasing multiple times a week, moving towards multiple times per day

  • Lead our integrations for relevant growth related systems

  • Implement and maintain data, analytics, and marketing tooling when needed

  • Optimize applications, architecture, systems, tools, workflows to increase performance and results

  • Sharing insights and using data to inform and influence roadmaps and business decisions

  • Coaching and developing existing team members, help recruit and hire additional team members; coordinating with external resources as needed

  • Supporting a culture of learning from experimentation and data-driven decision making

 

Requirements:

  • 5+ years production web application, 2 years full stack application development

  • 1-2 years in a team leader or manager role

  • BS and/or or MS in Computer Science, Statistics, Engineering, Physics or any technical major

  • Exceptional proficiency using HTML/CSS/Javascript/AJAX

  • Expert in JavaScript

  • A solid understanding of data structures, algorithms, and software design

  • Knowledge of cross-browser development techniques and browser degradation strategies

  • Can prioritize a backlog, trading off cost, possible impact, time for maximum impact with minimal effort

  • Results-driven, set aggressive goals and think outside the box to accomplish them

  • Goal oriented eager to set goals and measure them

  • Deep sense of urgency to meet or exceed goals

  • Data-driven, analytical, hypothesis/validation mindset

  • Ability to identify problems/opportunities, break them down into critical parts, and design solution options

  • Excellent verbal and written communication skills

  • Adaptability to changing priorities, resources, workflows, etc

  • Willing to try experiments that may seem crazy at first

  • Love to work collaboratively with a tight-knit team

  • Have worked in a fast paced, startup environment (and liked it!)

  • Able to work cross-functionally for mutual success

  • Love to learn- new technology, tools, workflows and about our customers, business and you don’t have to be the one with all the answers all the time (you can say you don’t know and/or ask for help)

  • Passion and ability for learning new skills fast

  • Continuous improvement junkie (personal, professional)

  • Have successfully worked in, ideally led, remote teams, contractors/agencies as needed

  • Experience with continuous integration and deployment of a large web application, and associated build, test, and deployment methodologies and tools

 

Pluses

  • Experience with Backbone, React, Electron, Python

  • Knowledge of data and analytics tooling

  • Designing, implementing, running, and tracking experiments using Google Optimize, Optimizely, etc

  • 2+ years managing global teams (including hiring, performance management, reporting, etc)

  • Experience with all forms of of testing from Unit to functional, security, and performance

  • Experience with BDD, TDD

  • Experience writing SQL

  • Strong foundational understanding of statistics

  • Experience manipulating, analyzing and moving around large data sets

  • A systems thinker with a passion for optimization

 

Perks

  • Competitive salary and stock options

  • 100% paid Medical, Dental and Vision Plan for you and your dependents

  • Cell Phone, Home Internet and Gym reimbursement

  • Free snacks and drinks (both healthy and unhealthy!)

  • Catered meals M/W/F (lunch and dinner)

  • Work from home on Thursdays

  • Weekly Socials and a Game Room

  • Financial district in San Francisco, close to key transportation (Bart, Ferry, etc)

 

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both health and unhealthy - no judgement!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.