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Director of People

General and Administrative | San Francisco, CA | Full Time

Job Description

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. Led by Craig Walker, and the same minds behind Google Voice, Dialpad is a business phone system that hosts voice, messaging, video and meetings across all your existing devices. Dialpad empowers your employees to have smart and easy communications wherever they are in the world, and whenever productivity strikes.

With $70 million in funding from Google Ventures/Andreessen Horowitz/Softbank/Work-Bench and through the hard work and brilliant minds of #TeamDialpad, we have built an modern platform that powers business communications for the most innovative companies in the world: Uber, WeWork, Stripe, EventBrite, Stripe, Asana, Stitch Fix, and more!

Dialpad has employees all around the world (San Francisco - San Jose - Austin - NYC - Raleigh - Vancouver - Waterloo - Philippines - Tokyo). Come help us build the anywhere worker revolution!

The Role:

Dialpad is looking for a business savvy, “roll up your sleeves” HR leader to help impact a fast-growing and successful business. This role will have high visibility within our organization and requires a collaborative professional with initiative and tenacity. The right candidate will not only have strong leadership skills, but can demonstrate a sense of urgency and be proactive in their approach. This individual should possess an executive presence and gravitas necessary to gain the trust and confidence of executive leaders and management staff. They will demonstrate highly effective communication, organization and will champion the company’s core values.

At Dialpad, we believe that HR is an invaluable resource to the overall health of our organization. Our team cares deeply about our employees and we work hard to help our brand exceed all expectations.


  • Serve as a strategic partner and trusted advisor to our leadership team and support the business strategy and overall growth

  • Develop appropriate HR and administrative policies and programs to support a growing, entrepreneurial and fast-paced business

  • Work with the Chief Human Resources Officer to help define HR strategy in order to drive a culture of high employee engagement and accountability

  • Implement management development programs, and trainings that are targeted at empowering managers to positively and effectively manage their teams in a way that fosters a positive workplace culture and aligns with our company values

  • Lead the HR Operations function (compensation, benefits, compliance, immigration, and onboarding, offboarding) with a true passion giving amazing customer service to our Dialpad employees

  • Ensure legal compliance is continually being met and drive resolution for complex employee issues

  • Oversee ongoing performance management for both managers and employees in all business functions

  • Continually assess the competitiveness and equity of company programs and practices across our all offices and against relevant companies, industries, regions, and markets


  • BA/BS degree (or equivalent experience) in Human Resources, Business Administration, or in a related field. MBA or advanced degree is preferred

  • Minimum 8+ years of HR experience with at least 3 years of experience leading the direction of the HR function for a growing company in a relevant industry

  • SPHR, SHRM-SCP Certification is highly preferred

  • Strong knowledge of federal, state, and local employment laws and best practices

  • Hands-on experience with all functional areas of HR including Compensation, Benefits, Performance Management, Employee Relations, Training / Development, Terminations, Policy Formulation, etc.

  • Demonstrated experience managing, developing, coaching, evaluating, and retaining employees. Ability to lead, influence, and motivate individuals and teams

  • Adept at managing geographically dispersed teams across different time zones and cultures

  • Tactful collaboration and relationship building skills with an ability to prioritize, negotiate, and work effectively with all levels of the organization

  • Strong interpersonal skills with the ability to listen and empathize with others and anticipate, respond, and pivot to the needs of the employees and business

  • Demonstrated ability to handle confidential information with discretion

About Us:

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)