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Director, Commercial Sales - Austin, TX

Sales | Austin, TX | Full Time

Job Description

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform. With a beautifully intuitive interface that works on your existing devices, your phone system is finally as adaptable as your team.

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

The sales leader we are looking for has these traits: you’re intelligent, you’re a self-starter, you enjoy developing people, and you like working with a smart, talented, generally awesome team of salespeople. Reporting directly to our Chief Strategy Officer, our next Director, Commercial Sales will be an experienced leader with the ability to creatively motivate our team and help build and lead the Austin based Commercial Sales team hit their goals and resource new ways to excel.


  • Recruit, mentor, and direct a team of high performing Commercial Sales Managers in the Commercial and MidMarket space to uncover new business opportunities

  • Actively participate in the sales cycle to bring sales leadership and strategic support

  • Oversee leads and pipeline management

  • Create, experiment and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience

  • Plan and deliver sales strategies to meet and exceed sales projections

  • Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights

  • Coach and develop your team to develop future leaders for the organization

  • Increase effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes

  • Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products

  • Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team


  • BA/BS degree or equivalent practical experience.

  • 5-8+ years sales experience, preferably in the B2B SaaS space

  • 3-5+ years people management experience

  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams

  • Excellent analytical and problem solving skills

  • Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports

  • Brings a strong work ethic; takes the initiative and think creatively to get the job done

  • Must be able to coach teams that handle a full-cycle sales process - prospect to close

  • Experience coaching teams using MEDDIC

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas