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Data Analyst

Finance | Vancouver, Canada | Full Time

Job Description

Work from anywhere. Not just an idea or a tagline, but a revolution. Led by CEO Craig Walker, co-founder of Google Voice, our team is focused ditching the status quo and building a communication platform that moves with you, no matter where in the world productivity strikes.

With $70 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Microsoft and Google, every member of our team plays an essential role in creating a voice product that doesn’t just combine design and mobility but that paves the way for the next generation of anywhere workers.

We are seeking a Data Analyst who possesses great attention to detail, has a strong understanding of data analytics processes and a high aptitude for working with cross-functional teams to drive accurate and efficient results.  The ideal candidate is a self-starter, strategic thinker, great communicator, and enjoys collaborating with people with a diverse set of talents in a dynamic fast-paced environment.

Our Data Analyst role will report to the Senior Financial Analyst and be the primary resource responsible for extracting, validating and maintaining key customer and financial data to be used for reporting the company's key performance indicators.

Responsibilities

  • Own all data gathering, validation, and maintenance for use by financial analysts

  • Own data integrity and maintenance of source data updating our Domo corporate dashboards

  • Generate data for customer status reports used by Customer Success and Professional Services

  • Coordinate with Senior Financial Analyst and Product Data Analytics Manager on finance and product specific data

  • Work with Engineering on scoping any product enhancements needed to improve data quality

  • Suggest improvements to our current tools and techniques to help scale the organization

  • Build data warehouse for centralized data repository for key information from various sources including our Google Cloud Platform production system, Salesforce.com, Intacct, Adaptive Insights and Google Sheets among others

Requirements

  • A minimum of 1 year of work experience in a data role with proven experience in standard analytics tools and best practices

  • BA/BS in Business, Math, Computer Science or equivalent technical degree required

  • Proficient in advanced Excel, SQL, BigQuery and is able to create complex queries

  • Comfort and familiarity with business intelligence, marketing and testing tools such as Domo, Google Analytics, Amplitude and Marketo to create fast and informative insights

  • Proven experience supporting teams, helping them think through problems with data

  • Ability to understand the nuances of web data sources and internal data sources and how they can impact insights

  • Collaborating with stakeholders to help them uncover business insights

  • Able to quickly adopt new processes, tools, and technologies to solve real-world problems

  • A proven self-starter with top-notch communication skills

  • Attention to detail and agility to work in a fast-paced environment

  • Able to juggle multiple projects and pivot based on changes in priorities

  • A great sense of humor and loves working with people as much as data

  • Previous experience working with a large volume of data

  • Previous SaaS or tech startup experience

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 45,000, we’re helping build voice products that empower the next generation of anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.