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Business Development Representative - Austin, TX

Sales | Austin, TX | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are:

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

Dialpad is looking for an enthusiastic Business Development Representative (BDR), to join our growing team.  As a BDR at Dialpad, you get the opportunity to lead the initial outreach to targeted Commercial and MidMarket accounts across North America. The BDR function is a critical role at Dialpad, driving bookings and pipeline among our highest potential customers. 

In this role, you will help educate prospects on the enterprise transformation towards cloud business communications and Voice AI.  You will engage with and prospect into target enterprise accounts with the end goal of connecting with multiple buyer (Sales, Service, IT) personas and roles while creating multiple opportunities within the same account. You will be responsible for generating qualified meetings and pipeline for the Dialpad’s Commercial Sales organization. 

Responsibilities:

  • Generate new business opportunities to fuel Dialpad’s Pipeline and Growth Worldwide

  • Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities in regional areas

  • Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts

  • Outbound prospect to companies via cold calling, email, marketing campaigns, etc.

  • Work to have a variety of touches (Call, Email, Social, etc.) on all leads in your assigned territory

  • Learn and maintain in-depth knowledge of Dialpad’s products

  • Manage, track, and report on all activities and results using Salesforce

  • Exceed monthly/quarterly quotas for Opportunities Created

  • Conduct high-level discovery and conversations with Senior Executives in Target Accounts

Requirements:

  • Positive and energetic phone skills, excellent listening skills, strong writing skills

  • A self-starter with a track record of successful, credible achievements

  • Ability to work in a high-energy sales team environment; a team player

  • Previous experience in Sales Development, Operations, Marketing and/or Sales

  • Knowledge of business process, roles, and organizational structure

  • Competitive personality with a desire to grow and win

  • Passionate about technology and business

  • Proficient in using Salesforce and LinkedIn

  • Cold-calling experience preferred

  • 1+ years work experience in a professional environment (internship/work study experience counts!) 

  • BA/BS degree required

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.