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Business Analyst (Contract Role) - Austin, TX

General and Administrative | Austin, TX | Full Time

Job Description

Work from anywhere. Not just an idea or a tagline, but a revolution. Led by CEO Craig Walker, co-founder of Google Voice, our team is focused ditching the status quo and building a communication platform that moves with you, no matter where in the world productivity strikes.

With $70 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Microsoft and Google, every member of our team plays an essential role in creating a voice product that doesn’t just combine design and mobility but that paves the way for the next generation of anywhere workers.

Dialpad is looking for a temporary Business Analyst in Austin, TX that has the ability to partner with and support our sales and finance teams.  In this role, the BA will be handling a variety of compensation planning, coordination, and payment tracking/reporting for Sales representatives and partners.  This will be a role that that will allow the right candidate to strengthen their existing knowledge while building additional business and professional skills in a fast-paced startup environment.  


  • Managing compensation payments for all people on variable salaries using Xactly Express and google sheets

  • Preparing reports in Salesforce and analyzing data in google sheets for booking validation and compensation

  • Booking validation consistent with double checking that signed orders and add-ons match information in Salesforce and CSR (internal ERP)

  • Preparing and analyzing Partner commissions, working closely with Outwork representative and the VP of Channel

  • Validating payment information in CSR and Intacct before releasing Partner commissions

  • Escalating any situation outside the employee's control that could adversely impact the services being provided.

  • Handling Ad-Hoc sales reports required by the Finance Field Sales Manager


  • 4-5 years work experience in related area
  • Accounting, Finance, Business Administration, Math or any related field
  • Strong written and verbal communication - must possess a strong ability to interact and connect with various facets of the organization and external stakeholders
  • Possess excellent business judgment, communication, and interpersonal skills
  • Experience prioritizing and communicating priorities effectively 
  • Ability to stay organized and focused in an ever-changing environment

About Us:

Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 45,000, we’re helping build voice products that empower the next generation of anywhere workers.

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.​

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> Raleigh <> Vancouver <> Tokyo <> Austin <> San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.