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Front Office Administrator

administration | santa rosa, CA | Full Time

Job Description

Front Office Administrator

Job Description

 

Definition: Working under the supervision of the owner/president the Front Office Administrator will perform general clerical, administrative and assistant tasks as directed from the owner and senior specialists. The position will also serve as the office receptionist for phones and greet visitors and vendors. This individual will project a professional company image through in-person and phone interaction.

 

Duties and Responsibilities:
 

Answer telephones, take message and/or transfer to appropriate staff member Meet and greet clients, visitors and vendors Sign for and distribute UPS, FedEx, US Mail or similarly delivered packages Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing Assist with the preparation of agendas, make arrangements and take notes for staff meetings and other meetings Assist and arrange office functions – meeting, parties, workshops Oversee all outgoing mailings – mailing labels, postage, FedEx Office supply order and supply inventory management Assist owner/president and management team as needed Create and modify documents using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office, QuickBooks, Adobe Acrobat or other programs Support staff in assigned project based work Assist with overall maintenance of the organization and the office Other duties as assigned

 

Knowledge, Skills and Abilities:

 

Maintain confidentiality in all aspects of client, staff and agency information Computer literate Good written and verbal communication Good analytical and problem-solving skills Knowledge of principles and practices of organization, planning, records management and general administration Ability to operate standard office equipment, including but not limited to, computers, telephone systems, typewriters, calculators, copiers and fax. Ability to follow oral and written instructions

 

Minimum Qualifications:

 

At least three (3) years experience in general office responsibilities and procedures Must be computer literate Knowledge of principles and practices of basic office management and organization Knowledge of the basic principles and practices of bookkeeping Ability to work well either alone or as a part of a team Knowledge of the wine industry is helpful but not required