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Salesforce Administrator

Sales Enablement & Operations | Framingham, MA | Full Time

Job Description

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory.  The company has more than doubled in size in the past 2 years and will have 400 employees in the Framingham office by the end of the year. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates.  Our expansion has created the need for a talented and experienced Salesforce Administrator join our Sales Operations Team. If you would like to work with a product that is in high demand, and evolving rapidly, keep reading!

Your challenge: 

Our new Salesforce Admin will help provide advanced custom reports and data extracts to our Senior Leadership Team. Your work will include supporting our Business Analyst with building out new functionality in Salesforce; all while balancing multiple ongoing projects and dealing with competing priorities and deadlines. Sound like fun?! Here are some things you will tackle:

  • Handle all basic administrative functions including user account maintenance, territory management, reports and dashboards, workflows and other routine tasks
  • Scale internal systems to support a large sales team with a primary focus on pipeline velocity
  • Complete regular internal system audits and prepare for upgrades
  • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
  • Develop, test, and deploy solutions and workflows within Salesforce based on industry and Salesforce best practices
  • Work with our management team to establish suitable processes to support administrative, development, and change management activities
  • Ensure reporting is created and structured for our Senior Leadership Team
  • Work on ad hoc projects as needed regarding additional sales tools

What you’ll need:

  • BA or BS degree
  • 3-5 years of relevant Salesforce Admin experience
  • High attention to detail and the ability to identify data errors in reports
  • Excellent written and oral communication skills
  • High levels of initiative and the ability to work and organize time independently
  • Excellent organization skills with the ability to manage multiple priorities simultaneously

Bonus points if you have:

  • Salesforce Administrator Certification (ADM 201)

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor: 

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

                -Business Development Manager

 “Great team. Amazing growth. Employees are treated very well.”

                 -Research Analyst

 “I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

                  -Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!