Sales Training Manager
Sales Enablement & Operations | Framingham, MA | Full Time
Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for a talented and experienced Sales Training Manager to join our Sales Enablement & Operations Team. If you would like to work with a product that is in high demand, and evolving rapidly, keep reading!
This role will provide an exciting opportunity for someone to combine a passion for learning & development with established sales skills. We are looking for a skilled B2B Sales Training Manager to work very closely with Inside Sales, Sales Executives, and Account Managers to ensure all members achieve top performance. S/he will have a strong background in delivering training, coaching and mentoring in a sales environment, with a track record of helping teams hit targets. S/he will be responsible for the delivery of sales training content, covering sales methodologies and selling skills (e.g. Account Planning, Pipeline Management, Pre-Call Planning, Value Messaging, Objection Handling, Communication Skills, Negotiation Skills, etc.) as well as new product and tools training. Reporting directly to the Head of Sales Training, this position will be based in Framingham, MA.
Here are the things you will tackle:
Deliver training and coaching to new hires, seasoned sellers, and sales managers
Develop, administer and coordinate sales training schedules and programs including; new hire training, annual sales kick off, new product rollout, and ongoing sales skill training
Collaborate with internal and external resources to create, update, and deliver training programs to improve the overall productivity of the sales force
Leverage subject matter experts where applicable to assist with development of training/coaching content
Meet your learners where they are to produce and deliver sales training in various formats (online self-paced, webinar-based, classroom, etc.)
Regularly assess sales reps and management by observing performance/behaviors and collaborating with appropriate cross-functional area(s) to determine training needs
Solicit sales feedback to identify areas of improvement in sales training and sales messaging
Define, measure and apply data-driven training metrics to achieve company objectives
What you’ll need:
BA/BS in business, marketing, sales or related area or equivalent experience
Minimum 3-5 years of work experience, ideally with 2 years sales training/coaching experience in the B2B role and 2 years in a customer-facing role
Serious passion for helping others to learn and develop
Strong knowledge of B2B go-to-market and sales processes
Knowledge and proficiencies in B2B buyer processes
B2B sales methodologies and sales skills
Instructional design and content development for modern adult learning
Leadership development and consulting skills
Ability to work comfortably and effectively with multiple levels of management
Ability to travel up to 20% of the time
What our Employees are saying about us on Glassdoor:
“There is ample opportunity for new sales reps and older sales reps to grow and take on new roles. The comp plan is favorable and quotas are attainable. The product sells itself and continues to get better.”
“There are good opportunities to learn from other teams and from leadership, so it's a great atmosphere for professional growth.”
“I have 17+ years of service and sales experience; Hands down the best people and best company I've ever worked.”
If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!