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Sales Manager, Key Accounts

Sales | Framingham, MA | Full Time

Job Description

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Globe as the #3 Top Place to Work in the midsize category, by the Boston Business Journal as #10 fastest growing private company in Massachusetts, and ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for a talented Sales Manager to join our high performing Account Management team. If you would love to grow and lead a team that drives sales for our industry-leading product, keep reading!

Your challenge:

As our new Sales Manager, you will lead a team of Key Account Executives, responsible for managing, renewing, and growing our small to mid-tier clients. Individual Key Account Executives focus on engaging the right contacts at SMB accounts in order to identify and close sales growth opportunities. They are also responsible for renewing contracts with our existing client base. You will coach, mentor, and motivate your team to help them generate new revenue opportunities. This position reports to our Vice President of Sales, Account Management, and has been newly created due to exciting company growth over the past year.

Here are the things you will tackle:

  • Deliver exceptional team results according to defined monthly, quarterly, and annual productivity measures; such as renewal rates, and upsell quotas
  • Inspire and lead your team to success, through regular feedback and training  
  • Coach team members, and serve as an escalation point on challenging client interventions around contracts, price increases, service issues, etc. 
  • Collect, analyze, and report data around team, individual, and operational performance
  • Assist in the hiring, on-boarding, and development of new Key Account Executives
  • Generate new ideas and continuously improve upon processes and initiatives 

What you’ll need:

  • BA/BS from a 4 year university
  • 3-5 years of related sales and account management experience
  • 2 or more years of experience in a leadership or management role
  • Ability to coach and manage a team of account managers responsible for renewing and upselling an existing client base
  • History of self-motivation and exceptional drive
  • High level of organizational skills and the ability to juggle multiple processes with minimal supervision
  • A positive attitude, with tons of energy, enthusiasm, humor, and compassion

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst