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Director of Company Research

Product Development | Framingham, MA | Full Time

Job Description

Definitive Healthcare is seeking a Director of Company Research to join a growing Product department. The Director of Company Research will be responsible for thinking critically and creatively about all aspects of our proprietary data collection and quality efforts to help drive constant improvement across the Data Specialist team.  This position requires a mix of detailed analytical thinking, strategic planning, creative problem solving, process development, and team management. The Director of Company Research will report to the VP of Product.

RESPONSIBILITIES:

  • Lead a team  of 12 data quality assurance specialists  
  • Ensure Definitive Healthcare’s proprietary data meets our completeness, accuracy, and timeliness quality targets
  • Identify, build, and monitor key performance indicators to measure the success of projects and processes
  • Create processes to collect new data and maintain existing data sets
  • Analyze and report on process effectiveness and data quality
  • Collaborate with Customer Success team to respond to client data requests and questions
  • Become an expert in Definitive Healthcare’s proprietary data rules and quality assurance processes
  • Help steer overall strategy and development of the Data Specialist team

DESIRED SKILLS AND EXPERIENCE:

  • 4+ years of experience in a people or process leadership role
  • Bachelor of Arts/Science from a 4 year university
  • Relentless desire to constantly drive change to make teams and processes better
  • Ability to analyze data and make savvy operational improvement decisions
  • Working proficiency with Microsoft Access and SQL a plus, but not required

WHY WORK AT DEFINITIVE HEALTHCARE:

 - Rapidly growing company

 - Collaborative work environment with extremely talented and passionate team members

 - Great benefits & compensation

 - Through our non-profit initiative, DefinitiveCares, you’ll have the chance to give back to your community