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Data Analyst Manager

Professional Services | Framingham, MA | Full Time

Job Description

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored as one of the fastest growing private companies in Massachusetts and named a Best Place to Work by both the Boston Business Journal and the Boston Globe, Definitive has more than doubled in size over the past 2 years. Our expansion has created the need for a talented, motivated, and analytical Data Analyst Manager to join our Professional Services Team. If you would like to work on a product that is in high demand and evolving rapidly, keep reading!

Your Challenge

As a Data Analyst Manager at Definitive Healthcare, your mission will be to lead a small team of Data Analysts to provide custom reports and recurring data extracts to our diverse client base. Your team is responsible for synthesizing data in SQL and delivering polished reports in a timely manner.

 We’re looking for a highly motivated self-starter with excellent communication, time management, and problem-solving skills. The ideal candidate for this position has strong technical abilities and enjoys conversing with clients. Specific duties will include the following:

  • Lead a team of 4-6 Data Analysts responsible for delivering custom projects in SQL, Excel, or other software for use in solving client business issues
  • Manage day-to-day operations, goal setting, career development, performance management, and growth of team members
  • Guide, maintain, and implement Professional Services best practices
  • Assist team members in resolving complex issues and performing deep dives into our reporting capabilities with clients over web conference and email
  • Create, manage, and monitor any internal maintenance projects to ensure continuation of service to customers
  • Work with the Product and Customer Success teams to optimize inter-departmental operations
  • Contribute ideas to enhance product offerings
  • Brainstorm and implement methods to maintain team KPIs

 What you’ll need: 

  • Bachelor’s Degree from a 4-year institution; background in quantitative science (e.g. Computer Science, Statistics, Mathematics, Economics) a plus
  • 3-5 years of work experience in a professional office setting, with demonstrated increasing levels of responsibility
  • 2+ years of relevant SQL experience developing SQL queries, views, and stored procedures
  • Expertise in relational databases
  • Exceptional attention to detail
  • High levels of initiative and the ability to work collaboratively across departments
  • Strong written communication and presentation skills
  • Demonstrated client empathy; ability to de-escalate tense situations
  • High level of organization skills and the ability to juggle multiple tasks with minimal supervision
  • Proven leadership experience

 Bonus points if you have:

  • 1-2 years of management or leadership experience
  • Experience in additional programming languages or tools (R, Python, SSIS, etc.)
  • Previous experience in visualization/BI tools
  • Understanding of the healthcare industry or medical claims data

 Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor: 

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

  -Business Development Manager

 “Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

 “I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst