Program Coordinator

About Us:

Established in 1894 and located at the Carnegie Library in Downtown, the DC History Center is a community-supported nonprofit organization which deepens understanding of our city’s past to connect, empower, and inspire. For more information visit dchistory.org.

In fulfillment of its mission, the DC History Center aims to recruit and retain outstanding staff members who bring diverse viewpoints and experiences, relevant skills and expertise, and deep passion for DC and its history, to their work. In keeping with our Justice, Equity, Diversity, and Inclusion Statement, the DC History Center determines and evaluates compensation and benefit packages, as well as all human resource policies, with a focus on equity, transparency, and fairness.

Position Summary:

The Program Coordinator supports public programming logistics for the DC History Center, including walking tours, genealogy workshops, book talks, film screenings, and more. This role also assists with the execution of the DC History Conference, an interdisciplinary community conference supported by organizational partners and a volunteer planning committee. The Program Coordinator is adept at handling multiple priorities and maintaining high productivity with accuracy and attention to detail; a proactive and customer service-oriented problem solver; and an excellent communicator. The Program Coordinator position reports to the Senior Manager of Programs.

Primary Responsibilities

PUBLIC PROGRAMS (January-September)

• Day-of, on-site staffing support including set-up and break down, guest check-in, support for speakers, and day-of customer support for patrons
• Logistical support for planning, executing, and reporting out on public programs, including creating signage, floorplans, schedules, run-of-show documents; uploading content to registration platform; pulling registration reports; processing program data; and processing and uploading program recordings

DC HISTORY CONFERENCE (January-May)

• Manage planning and logistics for a signature conference event, the History Network, a large-scale community tabling event
• Monitor conference email inbox to respond to day-to-day inquiries from presenters, volunteers, registrants, etc. and send email communications to presenters and the conference committee
• Build conference-related forms and spreadsheets and manage incoming data to organize the conference and maintain records for the future
• Provide meeting support for committee working groups and thought partnership on program best practices and user experience
• Assist with implementing third-party registration system, inputting session information, managing registrant user experience, and serving as day-of contact to set-up, test, and manage registration during the conference
• Process registration and attendance reports and post-conference program data for reporting to the planning partners, committee, and funders
• Manage post-conference communications with presenters, moderators, and committee members
• Support website upkeep to ensure up-to-date, accurate information is shared publicly

Scheduling

This is a temporary, hybrid position currently budgeted for January – September 2025. In-person availability is required at public programs, which occur on evenings and weekends. However, other tasks may be completed remotely on a flexible schedule after successful onboarding. The Program Coordinator will work 20-25 hours per week, except where the public programming schedule requires additional staff support. We plan to renew and extend the position if funding allows.

Required Workdays

The Program Coordinator will provide logistical and staffing support for public programs on weekday evenings and weekends. Full-time availability is required the week of April 1-6, 2025, when the Program Coordinator will staff the Oral History Symposium (April 3) and the DC History Conference (April 4-6).

Requirements:

• High School Diploma or GED
• Outstanding written and verbal communication skills
• Excellent customer service skills
• Proactive and adept at problem solving
• Disciplined approach to project management
• Punctuality, dependability, and reliability

Bonus Points:

• Familiarity with, and enthusiasm for, local DC history, attractions, and culture
• Experience in or interest in exploring a career in cultural heritage, including libraries, archives, and special collections

Perks:

• Temporary part-time employees receive pro-rated vacation and sick leave, and they are eligible for DC Paid Family Leave.
• The Central downtown location is easily accessible from all Metro lines, and employees may participate in the pre-tax commuter benefits program SmartBenefits.
• For cyclists, our facilities include secure on-site bike storage.
• Every employee also gets a professional quality headshot.
• Complimentary membership in the DC History Center is included, granting free or discounted access to thousands of partner museums and institutions across the US, among other benefits.