Corporate Parts Manager

• Purpose:

Leads the organization’s Aftermarket Parts business across all locations, driving profitability, operational excellence, and customer satisfaction through strategic leadership, team development, and innovative technology adoption. Develops and executes marketing initiatives to enhance parts sales while fostering a culture of collaboration and continuous improvement.

Responsibilities:

Strategic Business Development:

• Develops and implements the Corporate Parts Business Plan, ensuring alignment with organizational financial and operational objectives.
• Creates and monitors annual parts budgets, sales goals, and KPIs to maximize profitability and inventory efficiency
• Identifies and leverages emerging technologies (e.g., inventory management software, e-commerce platforms, data analytics) to optimize operations and customer engagement.
• Ensures standardization of processes and best practices across all locations to improve efficiency and reduce redundancies.
• Maintains strong relationships and collaborates with John Deere representatives and key suppliers to ensure competitive pricing, stocking logic management, product availability, and warranty processing efficiency.

Team Leadership and Management Development:

• Recruits, trains, and mentors Parts Managers and staff, fostering a high-performance culture through leadership development.
• Conducts performance reviews, provides coaching, and implements employee engagement initiatives to retain top talent.
• Develops and oversees compensation plans, incentive programs, and career progression paths for parts personnel.
• Leads store-level teams to resolve customer service issues and enhance satisfaction.

Operational Excellence:

• Manages inventory control systems, including cycle counts and annual audits, to minimize lost sales and overstock.
• Ensures compliance with warranty claim processes and return policies to maximize revenue recovery.
• Oversees maintenance and utilization of department tools, equipment, and fleet vehicles.

Marketing & Advertising:

• Collaborates with the Aftermarket Marketing team to design and execute targeted parts marketing campaigns.
• Monitors campaign performance and adjusts strategies to meet sales and brand awareness goals.
• Promotes merchandising strategies to boost parts and accessory sales across all locations.

Corporate Collaboration:

• Member of the Corporate Leadership Team, contributing to cross-departmental initiatives and decision-making.
• Promotes a culture of teamwork, innovation, and accountability across all locations.

This job description is not intended to be all-inclusive and the employee will also perform other reasonable related business duties as assigned by the immediate supervisor or other leadership as required. Company reserves the right to revise or change job duties and responsibilities as the need arises.

Experience, Education, Skills and Knowledge:

Experience:

• 3+ years in Parts Department management (multi-location preferred).
• 5+ years in Parts operations, including inventory control and sales.
• Proven track record in team leadership, coaching, and talent development.

Skills:

• Proficiency in enterprise resource planning systems, data analytics tools, and emerging parts management technologies and strong financial acumen with experience in budgeting and P&L analysis.

Travel & Working Conditions:

• Valid insurable driver’s license. Travel between locations is required, and the ability to work flexible hours is essential.
• This position involves office and shop floor environments, with time spent both at a desk and around equipment.