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Part-time Remote Phone Rep - TN

Customer Service | Remote in Tennessee | Part Time

Job Description

Datalot is building some of the most innovative technology for the insurance industry. Join our team of highly motived individuals as a Remote Rep, while earning a steady income (plus, additional incentives) from the comfort of your home; along with the possibility to transition into a full-time position if you are a top performer!


Overview

We’re seeking individuals with exceptional communication skills to prequalify inbound and outbound consumer calls for insurance (Auto/Home/Life/Health). This will include verifying basic information, explaining the process, and transferring prequalified consumers to the appropriate licensed Insurance agent to complete the process. 

Don’t worry, we will train you virtually on our process and our web-based call center platform during your first few days! 


A Few Details:

  • This role is fully remote-based (work from home).

  • Must live and work in the state of Tennessee.

  • While we offer you the flexibility to set your own work schedule, we do ask that you are able to commit to work between 24 to 28 hours per week (Monday through Friday: 9am to 6pm EST).

  • We will train you virtually over a course of 4 days from Tuesday to Friday (10am to 2pm EST).

  • Previous call center, collections, or sales experience preferred.

  • Must have a dedicated work area at home that is free of noise and distractions.

  • Must be able to sit for long periods of time.

  • Technical Requirements:

    • Must have a reliable computer or laptop that is USB compatible (we'll even provide you with the USB headset!)
    • Additionally, high speed internet with at least 11 mbps upload/ 23 mbps download speeds is also required.


Pay Rate:

Competitive base hourly rate starting at $12 plus commissions on each qualifying transfer!

  • Plus, you have an opportunity to earn additional merit based hourly pay increases & a tiered based commission pay structure once hired!

 

If you are looking to jump-start your next opportunity and have a drive for exceeding performance goals while providing excellent consumer support, come join us - this is the role for you!


Candidates must pass a pre-employment background check and must be authorized to work in the United States. 

Datalot is an equal opportunity employer who values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.