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Onboarding Specialist

HR | Brooklyn, NY | Full Time

Job Description

Datalot is looking to hire an Onboarding Specialist to play a key part in helping to own and drive the onboarding and offboarding of licensed agents for our subsidiary QuoteManage. In this role, you will partner with various internal teams from business, operations, technical support, and HR. This is a full-time salaried position, available to those individuals who reside in and work in the state of New York. If you are excited to work for a fast-growing industry leader with career growth opportunities, join us!

 

What you will be working on

  • Work closely with the Head of HR to help support HR onboarding for new licensed agents (including but not limited to: drafting offer letters, running background checks, etc.)
  • Ensure we have a smooth onboarding and offboarding process for all QuoteManage licensed agents, including evolving and streamlining the process as needed
  • Partner with the business, operations, technical support, and HR teams to coordinate and ensure all necessary setups and pre-boarding steps are completed prior to the agents first day
  • Help to set up various software accounts such as Email, Slack, LastPass, CRM Management tools (Zendesk Sell), and access to the Datalot Application
  • Facilitate training on how to use each software account with each agent or group of agents within the first 1-2 days
  • Be on standby to answer any questions or escalate questions to the right team during the first week of hire to ensure agent success
  • Create and maintain onboarding documentation, tools, and training for agents to be successful and have material to reference

 

What we’re looking for

  • 3+ years of experience in an onboarding, training, project management, or similar role
  • 1+ years of experience working in a start-up or tech-focused company
  • Previous experience working in a MAC/Google environment
  • Technical savvy and comfortable creating software accounts
  • Ability to multitask, meet deadlines and take ownership of your work
  • Excellent communication (both verb and written) and collaboration skills
  • Strong analytical, organizational, and problem-solving skills

 

Why Datalot

  • Generous paid time off - 15 days your first year (which bumps to 20 days after 3 years, and 25 days after 5 years) on top of paid holidays and sick days  

  • We’ve got you covered - Datalot pays for 100% of your medical coverage for the Core Medical Plan for both you and your family; plus a range of other benefits -- dental, vision, and life insurance; short-term and long-term disability; commuter benefits; and 401k with company match

  • A great family-friendly work environment

  • Fun company culture and team activities

 

About Us

Datalot is building some of the most innovative online advertising technology for the insurance industry. As it turns out, it's also fun, exciting and rewarding! We work with an insane amount of real-time data, and we see the performance and results of our platform almost immediately - all day, every day. 

Founded in 2009, and funded by some of the most respected investors in technology development, our applications and services are relied upon by thousands of clients from small businesses to Fortune 100 companies. With a team of 100+ employees, we have offices in Brooklyn, NY (DUMBO); Denver, CO; and South Florida.


Datalot is an equal opportunity employer who values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.