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Customer Service Representative - South FL

Customer Service | Boca Raton, FL | Full Time

Job Description

About Us:
Datalot is an online advertising technology company, focused on consumer acquisition and lead generation across a host of consumer products and services. 

Job Description:
Develop your career with Datalot! We are seeking highly motivated individuals with strong verbal communication skills to work as Customer Service Representatives. 

At Datalot, you will receive in-depth training to ensure that you will be completely prepared to represent our clients and their customers. We are fully invested in your success and will be there to make sure you have everything you need to grow within the company and advance your career.

This is a great entry-level opportunity for individuals looking to be part of a rapidly growing, dynamic, entrepreneurial company. We offer a competitive hourly rate + commission.

Availability:
-This is a full-time position -40 hours per week.

Key Responsibilities:

• Fielding outbound/inbound phone calls from customers of clients from various industries
• Transferring customers to the appropriate department(s) 
• Contacting service providers to assist the customers
• Handling and resolving customer inquiries
• Identifying the type of service(s) needed
• Being the first point of contact for customers looking for various products or services
• Being friendly and efficient
• Presenting yourself with professionalism, friendliness, and a willingness to help

Requirements:
• Previous retail/customer service experience preferred, but not required
• Clear, articulate speaking voice. 
• Must be able to read computer-generated scripts
• Must be reliable and punctual
• Basic computer skills required
• Superior communication and "people" skills
• Enjoy helping customers
• Positive, energetic, enthusiastic, eager to learn and grow

Office Perks:
Health insurance
Paid time off
• Free snacks
• Fun, friendly environment
• Casual Dress