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Business Development Specialist

Channel | Allen, TX | Full Time

Job Description

About us:

Based in Allen, a small city North of Dallas, Cytracom is a dynamic, high-growth technology company that provides cloud-based voice services to thousands of businesses across the country. Our mission is to make business communications simple. We use bleeding-edge technologies to help solve deep technological challenges.

Job Summary

We are looking for a Business Development Representative to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to establish first contact and cultivate strong relationships with customers. If you are self motivated, results-driven, and enjoy working in a team environment, we’d like to meet you.


  • Qualify leads from marketing campaigns & events as sales opportunities
  • Contact potential clients through calls and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Establish trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Channel Account Managers
  • Review and maintain reports on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans


  • Proven work experience as a Business Development Representative or Sales Account Executive, or similar role
  • Hands-on experience with multiple sales techniques 
  • Track record of achieving sales quotas
  • Experience working with CRM software (similar to Salesforce)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills