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Patient Scheduler - San Ramon

Corporate Office | San Ramon, CA | Full Time

Job Description

CVHCare (Compassionate Visionary Health Care) is a thriving home health company that has been a symbol of integrity and excellence. This achievement is credit to our dedicated team members, who constantly strive to provide exceptional patient care and delivering service that exceeds client expectations. Now celebrating our 13th anniversary, we are a stable and growing company. 

Title: Patient Scheduler
Positions Available: 3
Schedule: Full Time position available.
* Rotating Weekends Required
Locations: Corporate Office in San Ramon, CA

Position Summary: The Scheduler’s primary function is to assign Home Health Patients with appropriate clinician(s) in order to ensure timely and quality care is provided.
 
Key Responsibilities: 
Schedules the following clinicians based on the need of the patient: Registered Nurse, Physical Therapist, Occupational Therapist, Speech Therapist, Medical Social Workers, Home Health Aides, Dieticians, etc.
Coordinates the scheduling of all uncovered visits for clinicians who are off, sick or unable to see due to full workload.
Effectively utilizes staff in order to ensure full optimization. Taking into account location, patient’s needs and clinician case load.
Updates and maintains computerized schedules/calendar on a regular basis throughout the day.
Flex with an increased workflow when census is higher and effectively prioritize.
Works with Intake to provide referring clients with staffing availability.
Communicates to Human Resources regarding additional staffing needs.
Answers incoming scheduling phone calls from clinicians responding in a courteous and professional manner.
Ensure appropriate interdepartmental communication to support essential agency activities.

Minimum Qualifications:
Associates Degree Required
Minimum of 2 yrs. experience in a medical setting desired, in either a patient care or administrative role
Knowledge MS Office, Suite, Internet Explorer
Professional telephone protocol
Basic knowledge of medical terminology
Able to deliver effective results, meet tight deadlines and targets
Excellent customer service and communication/interpersonal skills
Ability to work with high degree of precision, paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters

To Apply: Submit a copy of your resume
More Information: Visit our website at www.cvhcare.com.
EEOC: We are proud to be an equal opportunity workplace, and an affirmative action employer.