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Associate Product Analyst

Corporate Office | San Ramon, CA | Full Time

Job Description

CuraeSoft is a different kind of software company -- one that uses unique, agile processes that allow us to put our clients' needs first and offer flexible solutions that really work (and aren’t a bunch of fluff). Through one of our product lines, we've come to understand the ever-increasing complexities of California's alternative payment child care industry...especially during these challenging times. We aim to collaborate with end users and ultimately provide a cost-effective, meaningful software solution to help them manage their unique business needs while serving as many families and children as possible. 

However, we can't achieve this goal without a solid team. We offer a flexible, collaborative environment to help nurture our team members, so that skilled employees with a shared vision for excellence and truly making a difference in our society can move mountains together. Come join us! 

Position Summary: 

We are looking for an highly efficient, analytical mind with a knack for creativity to support our initial social services software offering in the field of subsidized child care. In our startup environment, you can expect to gain experience working with end-users and software engineers, helping to ensure that our products are highly functional, intuitive, designed and built in a cost-effective manner, and meet or exceed expectations. You will play a key role in both software design and development, and in building external relationships with future clients, all while supporting a vital industry that ensures working parents are able to find safe care for their children.

Responsibilities:

Under the general direction of the Managing Director, the Associate Product Analyst is responsible for supporting the software development process by:

  • Analyzing, evaluating and aiding in the development of software products to meet the needs of the company and its customers;
  • Researching the relevant industry and keeping abreast of changes in law, regulation, policy, and events that might affect the end-user and their use of the products;
  • Creating user-oriented software requirements and specifications;
  • Participating in discussions and interacting with end-users and customers to fully understand their business processes and work environment. Observing how they use software systems to do their job, and brainstorm ways to help them be more efficient and effective;
  • Learning to write user scenarios that clearly capture what the users want and help engineering bring them to life in software;
  • Learning to create test cases to validate new system features. Working closely with engineering to ensure the system works and performs as intended. Working to anticipate users’ actions to find hidden system defects;
  • Gaining a full understanding of how we develop software and provide ideas and perspective on how we could do it better. 
  • Developing a basic technical understanding. Being able to explain the technical building blocks and how information flows within our systems to users of the applications.
  • Assisting in the development and execution of project schedules by providing estimation inputs for timely delivery of documentation;
  • Working with other groups or individuals within and outside the product design group to elicit requirements and specifications details;
  • Assisting software developers in interpreting requirements during the design, development, and testing phases;
  • Facilitating resolution to requirements conflicts between stakeholder groups;
  • Generating requirements and specification documentation;
  • Assisting in the creation and validation of user and regulatory documentation for each software release;
  • Other duties and assignments as required.

Requirements:

  • Bachelor’s degree required; degree in related field a plus;
  • Experience in California’s subsidized child care industry highly desired, but not required;
  • Strong written and verbal communication skills, including ability to clearly articulate when interacting with team members and clients of varying knowledge levels and communication abilities;
  • Strong analytical skills, including ability to draw meaningful insights from data, internal and external customer feedback, and industry news;
  • Strong research skills (internet, phone, etc) and eagerness to find answers;
  • Motivation and desire to learn and teach software development concepts, and couple that knowledge with industry and end-user requirements;
  • Passion for learning about and supporting the subsidized child care and other social services industries with technological solutions;
  • Ability to stay grounded, centered, and professional in a constantly changing startup environment;
  • Mature, team-oriented attitude with ability to work independently with minimal supervision;
  • While work may be primarily accomplished remotely initially, must be available to work in office at our Headquarters in San Ramon, CA as needed, with the potential for eventual full-time on-site work.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

To Apply: Respond with submitting a copy of your resume. 

Physical Requirements:

  • The ability to lift 10-50 pounds regularly
  • The ability to respond quickly to sounds
  • The ability to move safely over uneven terrain or in confined spaces
  • Hearing as necessary
  • 20/20 corrected vision
  • Feeling (sense of touch) as necessary
  • Read, write, speak, comprehend the English language

Equal Employment Opportunity

The Company is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, political affiliation, age, religion, creed, national origin, disability, ancestry, ethnicity, marital status, parental status, domestic partner status, military & veteran status, genetic information, medical condition, or the conditions Acquired Immune Deficiency Syndrome (AIDS), Human Immunodeficiency Virus (HIV) and AIDS-related conditions or other non-merit factors or any category provided by applicable Federal, State, or local employment laws or ordinances.

The Company provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship. Employees with disabilities may have separate rights to unpaid leave under the Federal Family and Medical Leave Act or the California Family Rights Act. The Company initiates an “interactive process” when an applicant or employee requests reasonable accommodations, and when the employer becomes aware of the possible need for an accommodation. The point of the process is to remove barriers that keep people from performing jobs that they could do with some form of accommodation. The process requires an individualized assessment of both the job and the specific physical or mental limitations of the individual that are directly related to the need for reasonable accommodation.  The DFEH has created a sample Request for Reasonable Accommodation package to assist employers and employees in engaging in the interactive process. The law does not require the use of these or any other forms to make a request for a reasonable accommodation or to engage in an effective, good faith interactive process. The use of these forms does not insulate a user from liability or create a presumption that discrimination did not occur. However, they may be a useful tool for both employers and employees.

https://www.dfeh.ca.gov/wp-content/uploads/sites/32/2017/06/Request4ReasonableAccommodationPackage.pdf