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Service Engineer

Engineering | Bellevue, WA | Contract

Job Description

Job description

 Do the first level of investigation for service/pipe failures, and depending on skill even following up and fixing issues. 

•            Deployment

•            Automating script generation

•            Managing security maintenance and patching

•            Follow and Maintain Ops playbook

•            Automate live site processes

•            Send incident notifications to customers and status updates to team/management.

•            Maintain Incident documentation and time lines in ICM/TFS.

•            Report on Alert quality and drive alert improvement funnel.

The candidate must be driven and independent. Familiarity with Azure will be great, and having dealt with data technologies (Spark, Even hub, blob storage, Cosmos, etc.) will be a huge plus.