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Solutions Engineer - Israel

Sales | Ra/anana Tel Aviv, Israel | Full Time

Job Description

About CrowdFlower

CrowdFlower is the essential human-in-the-loop AI platform for data science teams. CrowdFlower helps customers generate high quality customized training data for their machine learning initiatives, or automate a business process with easy-to-deploy models and integrated human-in-the-loop workflows. The CrowdFlower software platform supports a wide range of use cases including self-driving cars, intelligent personal assistants, medical image labeling, content categorization, customer support ticket classification, social data insight, CRM data enrichment, product categorization, and search relevance.

Headquartered in San Francisco and backed by Canvas Venture Fund, Trinity Ventures, and Microsoft Ventures, CrowdFlower serves data science teams at Fortune 500 and fast-growing data-driven organizations across a wide variety of industries. For more information, visit www.crowdflower.com.

About the Role

As a Solutions Engineer in the Sales team you will play a vital role in driving the technical pre-sales engagement with prospective customers. This is a hands-on technologist role and you will "wear many hats".  You will not just be presenting slides and giving demos. You will be architecting Enterprise data solutions for large organizations and explaining our AI human-in-the-loop platform, through your work, to data science teams. Experience seeing the entire sales lifecycle, from conception to design to technology evaluation through to closing the deal is crucial.  This role is based in Tel Aviv but will have a minimum of 2 months training in our San Francisco HQ.  As part of our growing Tel Aviv presence you will also be responsible for some customer accounts after the closing of the sale.  This role will report to the Manager, Solution Engineering who is based in San Francisco.
 

Responsibilities:

  • Use case discovery. Work with customers and prospects to deeply understand the proposed use case and propose solutions using the CrowdFlower platform    

  • Demo ninja.  Deliver in-depth technical product demos to customers and prospects at all levels within an organization

  • Technical subject matter expert.  Support the sales cycle through the elimination of technical objections and build rapport with the data science and engineering teams at prospective customers

  • Multi-tasking and prioritization.  Balance supporting multiple Account Executives and multiple sales cycles

  • Prove customer value.  Where necessary deliver proofs of concept and pilots to demonstrate the value of the CrowdFlower platform

Required Experience/Skills:

  • Minimum 3 years experience in a technology company and demonstrable success working in a customer-facing role

  • Hands-on, technical, problem solver

  • Development experience with HTML is a must

  • Additional languages such as Javascript, Ruby, and SQL a plus

  • Comfortable working with customers and public speaking (there will be some customer / conference travel for this role)

  • Familiarity with Machine Learning a plus

  • Knowledge of distributed systems

  • Knowledge of ETL and ETL workflows

  • Desire to learn continuously about new ideas and concepts in data science