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Customer Experience Consultant | Remote Career Opportunity

Customer Success | Remote in Orlando, FL | Contract | From $120,000 to $160,000 per year

Job Description

Customer Experience Consultant | Remote Career Opportunity

Remote | Flexible Full-Time or Part-Time | Take Ownership of your Career

Your Customer Experience Skills Have More Potential

What if the skills you've developed through years of working with customers, clients and people could become the foundation for something more?

More freedom. More autonomy. More flexibility. More opportunity to use what you already know while continuing to develop yourself.

We are looking for experienced, motivated professionals who are ready to take greater ownership of their professional direction and create a more independent way of working.

This is well suited to someone who has built strong communication, relationship-building and problem-solving skills through customer service and is ready to take those capabilities into a new professional direction.

You will connect with people who are looking to strengthen their mindset, develop their leadership capabilities and create meaningful change in their professional and personal lives.

A Different Approach to Customer Experience

Exceptional customer experience has always been about more than solving a problem.

It is about listening, understanding people, asking the right questions, building trust and helping someone move forward.

Those skills are highly transferable.

Our approach combines personal development, leadership development, education and modern marketing to help people expand their thinking and take greater ownership of their future.

You will work within an established framework while developing your own professional skills, confidence and leadership capacity. Training, mentoring and ongoing professional development are provided.

What You'll Do

In this role, you will:

  • Connect with individuals interested in personal growth, leadership and professional development

  • Build relationships through digital platforms, phone and video conversations

  • Have genuine, consultative conversations to understand people's goals and aspirations

  • Introduce people to personal and leadership development resources that may support their growth

  • Use contemporary digital marketing and relationship-building strategies to create awareness and engagement

  • Apply your existing customer service and communication skills in a new professional environment

  • Follow an established process while bringing your own communication style and professional experience

  • Participate in ongoing training across leadership, mindset, marketing and professional development

  • Manage your own activity, conversations and priorities with initiative and accountability

  • Take ownership of your professional results and develop your approach as you gain experience

  • Continue developing your communication, leadership and business skills

You don't need to have experience in every area of the role. Training, mentoring and established systems are provided.

What matters most is your ability to communicate well, connect authentically with people, learn new skills and take ownership of your results.

Is This Your Next Chapter?

You may be at a point where you're asking yourself what's next.

Perhaps you've spent years working with customers, supporting clients, building relationships or solving problems and you're ready for greater independence and flexibility in how you work.

Perhaps you've developed strong people skills but don't want your future to be limited to another traditional customer service position.

Perhaps you're ready to take what you've learned and see where those skills can take you next.

If you're someone who wants to continue growing rather than simply maintain the status quo, this may be worth exploring.

This Could Be a Strong Fit If You

  • Have 5+ years of customer service, client experience, relationship management or professional experience

  • Are self-motivated and comfortable taking initiative

  • Communicate confidently and professionally in English

  • Build trust through authentic communication and thoughtful questions

  • Know how to listen and understand people's needs

  • Enjoy personal and professional development

  • Are curious and open to learning new approaches

  • Can work independently and manage your own priorities

  • Take responsibility for your activity and results

  • Are comfortable using digital communication and online platforms

  • Want greater flexibility and autonomy in your professional life

  • Value meaningful contribution alongside personal and financial growth

  • Are ready to create a more intentional next chapter

What You'll Receive

You will have access to:

  • Flexible remote work that can be structured around full-time or part-time availability

  • Established personal and leadership development programs and resources

  • Comprehensive training, mentoring and ongoing professional development

  • Proven systems and frameworks to support your learning and activity

  • Digital tools and resources for connection, communication and marketing

  • A supportive global professional community

  • The opportunity to develop your leadership, communication and business skills

  • Greater autonomy over how you structure your working life

  • Performance-based compensation aligned with individual activity and results

  • Uncapped earning potential based on the results you create

Your Next Level of Success

You don't have to walk away from everything you've learned to create something different.

Your customer service experience matters.

Your ability to communicate matters.

Your ability to build trust and connect with people matters.

The question may simply be whether you're ready to use those strengths in a different way.

If you're looking for greater flexibility, independence and personal growth while helping others develop their own potential, we'd be interested in starting a conversation.

Apply now to explore the role, the framework and whether this direction aligns with what you want to create next.