Hotel - Public Areas and Preventative Maintenance

Job Title: Maintenance Houseperson
Department: Engineering / Housekeeping
Reports To: Chief Engineer / Hotel Manager
Location: Marriott – Boone, NC
Employment Type: Full-Time
Schedule: Wednesday–Sunday, 8:00 AM – 4:00 PM (Mondays & Tuesdays Off)
Compensation: Hourly, with time and a half for overtime and holidays

About Us:

We are a full-service Marriott hotel located in Boone, North Carolina, proudly ranked in the top 5% of the brand nationwide for service excellence. As a North Carolina family-owned property, we believe in doing things the right way, promoting from within, and building a team culture rooted in trust, pride, and professionalism. Our hotel is known for its strong team environment, cross-training opportunities, and commitment to employee growth.

Position Summary:

The Maintenance Houseperson plays a key role in maintaining a clean, safe, and welcoming environment throughout our hotel. This hybrid role supports the engineering, housekeeping, and operations teams, ensuring both preventative and ongoing maintenance tasks are completed efficiently and public areas are kept in pristine condition.

Key Responsibilities:

• Clean and maintain public/common areas, including lobbies, hallways, public restrooms, the restaurant, courtyard, and indoor pool

• Perform maintenance and preventative upkeep in guest rooms and shared areas (e.g., filter changes, touch-up painting, minor repairs)

• Operate cleaning equipment such as carpet extractors, tile/grout machines, and power washers

• Clean and maintain the indoor swimming pool (including water testing, basic chemical handling, and pool deck cleanliness)

• Assist with HVAC filter changes and routine equipment checks

• Provide support to housekeeping, laundry, and engineering teams as needed

• Respond quickly to guest and team member service requests with a courteous and helpful attitude

• Ensure a safe environment by following hotel procedures and OSHA guidelines

Requirements:

• Maintenance or housekeeping experience preferred, but not required – we provide training

• Must be able to work Wednesday through Sunday and be available on weekends and holidays

• Reliable transportation is required

• Ability to lift, push, and pull heavy items and to stand, bend, and move for extended periods

• Comfortable working both independently and as part of a team

• Basic communication skills and a strong sense of responsibility

Employee Perks & Benefits:

• Excellent employee benefits in a positive and respectful work environment

• Health insurance available after the measurement period

• Paid vacation after one year of employment

• Time and a half pay for overtime and holidays

• Marriott Bonvoy Explore Program – discounted hotel and dining rates worldwide

• Promotion from within is our standard – opportunities to grow into engineering, housekeeping leadership, or other departments

Join Our Team:

This is more than just a maintenance job—it’s a chance to become part of a top-ranked Marriott team where your work matters and your growth is supported. If you're dependable, hands-on, and take pride in a job well done, we’d love to hear from you.