Receptionist

We are looking for a personable, compassionate and highly detailed individual to join our family. At Country Critters, we care about our patients, associates and community.  We offer exceptional benefits, and a great work/life balance. This is a full-time position, Starting pay is $10 for non-experienced veterinary receptionist candidates. Experienced candidates, compensation based on experience. 

Applicant must be able to work any hours Monday through Friday, 7:30-6:00. No weekends or holidays! 

COVID-19 Considerations:

We are allowing clients/patients inside the building. Masks are required when working. 

JOB SUMMARY:

 Our focus is professionalism, being friendly and helpful while catering to our patient's and client's needs. Candidates must also be independent workers, self-starters, able to effectively utilize down-time and multi-task, maintain an impeccably clean facility, follow instructions, and possess excellent verbal and written communication skills; both among staff members, clients and veterinarians. This is a full-time position. 

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Ensuring that clients and pets feel welcome and comfortable
• Providing compassionate and diplomatic client service
• Answering the telephone and scheduling appointments
• Maintaining charts and computer records
• Filling prescriptions as need as directed by a veterinarian, and explaining prescription directions
• Suggesting retail products and other services to clients
• Keeping our facilities clean and well maintained
• Collecting payments for services
• May be required to perform other duties

QUALIFICATIONS:

• Possess excellent verbal and written communication skills
• Previous experience working in a veterinary hospital or customer service organization
• Must be friendly, outgoing and people oriented
• Excellent phone skills (speak with a smile!), be well groomed, and organized and dependable
• Applicants must have availability Monday- Friday

SUPERVISORY RESPONSIBILITIES:

• None

MACHINES AND EQUIPMENT USED:

• General office equipment such as telephone, copy machine, fax machine, calculator, computer

PHYSICAL REQUIREMENTS

• Good visual acuity and ability to communicate
• Ability to sit and/or stand for long periods of time
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Benefits:

• Flexible schedule
• Employee discount in Clinic and in Rural King Stores, after 30 days.
• Medical, Dental, 401K, Vison & Life insurance, PTO and more

Schedule:

• 10 hour shift
• Monday through Friday
• No weekends or holidays