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Receptionist

Veterinarian Office | Ocala, FL | Full Time

Job Description

We are looking for a personable, compassionate and highly detailed individual to join our family. At Country Critters, we care about our patients, associates and community.  We offer exceptional benefits, and a great work/life balance. This is a full-time position, Starting pay is $10 for non-experienced veterinary receptionist candidates. Experienced candidates, compensation based on experience. 

Applicant must be able to work any hours Monday through Friday, 7:30-6:00. No weekends or holidays! 


COVID-19 Considerations:

We are allowing clients/patients inside the building. Masks are required when working. 

                                  

JOB SUMMARY:

 Our focus is professionalism, being friendly and helpful while catering to our patient's and client's needs. Candidates must also be independent workers, self-starters, able to effectively utilize down-time and multi-task, maintain an impeccably clean facility, follow instructions, and possess excellent verbal and written communication skills; both among staff members, clients and veterinarians. This is a full-time position. 


JOB DUTIES AND ESSENTIAL FUNCTIONS:

  • Ensuring that clients and pets feel welcome and comfortable
  • Providing compassionate and diplomatic client service
  • Answering the telephone and scheduling appointments
  • Maintaining charts and computer records
  • Filling prescriptions as need as directed by a veterinarian, and explaining prescription directions
  • Suggesting retail products and other services to clients
  • Keeping our facilities clean and well maintained
  • Collecting payments for services
  • May be required to perform other duties

 

QUALIFICATIONS:

  • Possess excellent verbal and written communication skills
  • Previous experience working in a veterinary hospital or customer service organization
  • Must be friendly, outgoing and people oriented
  • Excellent phone skills (speak with a smile!), be well groomed, and organized and dependable
  • Applicants must have availability Monday- Friday

 

SUPERVISORY RESPONSIBILITIES:

  • None

MACHINES AND EQUIPMENT USED:

  • General office equipment such as telephone, copy machine, fax machine, calculator, computer

PHYSICAL REQUIREMENTS

  • Good visual acuity and ability to communicate
  • Ability to sit and/or stand for long periods of time
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Benefits:

  • Flexible schedule
  • Employee discount in Clinic and in Rural King Stores, after 30 days.
  • Medical, Dental, 401K, Vison & Life insurance, PTO and more

Schedule:

  • 10 hour shift
  • Monday through Friday
  • No weekends or holidays