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Senior Instructional Designer

Learning & Innovation | Silver Spring, MD | Full Time and Contract

Job Description

About Us:

Cook Ross is a Silver Spring, Maryland-based consulting firm with a 30-year history of advancing inclusion, diversity, equity, and accessibility (IDEA) in organizations, communities, and the world. Our clients include Fortune 100 corporations, U.S., and global healthcare companies, public and private universities and colleges, federal and state agencies, non-profits, and foundations. Every day we partner with these innovative and influential organizations to solve their most complex and challenging issues–from disrupting bias to driving inclusive leadership and large-scale culture change initiatives.   

We are seeking a Senior Instructional Designer to develop innovative solutions that support client organizational change. In this position, you will apply your advanced knowledge of learning to lead the development of eLearning, virtual learning, and instructor-led training solutions. You’ll also partner with clients to guide them to solutions that support their efforts to make their organizations more inclusive, diverse, equitable, and accessible. 


  • Design and Customize Learning Solutions
  • Design, develop, implement, evaluate, and maintain training products and services to include eLearning, virtual learning, and instructor-led training 

  • Use authoring and course development tools to produce engaging multimedia products 

  • Lead curriculum development on topics of Inclusion, Diversity, Equity, and Accessibility (IDEA) by collaborating with subject matter experts and conducting research 

  • Partner with clients to develop custom solutions and adapt existing products and services 

  • Develop collateral for learning solutions (PowerPoint decks, participant workbooks, facilitator guides, etc.)  

  • Work with vendors and contractors on product development 


  • Strategic Consulting with Clients:  
  • Partner with clients to diagnose client needs through learner needs analyses and goal assessment 

  • Recommend a sequence of solutions that align with client need 

  • Serve as instructional design lead for business development conversations and proposals 

  • Build and maintain client relationships by consistently delivering exceptional content and service 


  • Operations and Implementation
  • Lead the development and updating of design processes and guidelines 

  • Support process updates for new products and services launch 

  • Partner with consultants and operations team to onboard delivery and sales teams to new products and services 


  • 4-7 years of experience in instructional design and development for multiple modalities 
  • Proficiency in multiple authoring and design tools (Storyline, Rise, Captivate, Photoshop, Illustrator, InDesign) to develop interactive multimedia learning modules 
  • Familiarity with SCORM 1.2 and 2004, and xAPI eLearning standards 
  • Experience with distance learning and collaboration tools (WebEx, Zoom, etc.)  
  • Detail-oriented with high standards for accuracy and consistency 
  • Understanding of graphic design principles and experience working with graphic designers 
  • Ability to consult with clients, problem-solve, and build relationships 
  • Experience with organizational diversity and inclusion work preferred  
  • Ability to work full-time in our Silver Spring, MD office 
  • Relocation is not available


  • Our employees are our greatest asset and we believe in and value our employees. We recognize that employees must work in an environment that supports their life goals.     
    • Purpose filled mission

    • Passionate team culture  

    • Comprehensive benefits package 

    • Offers remote work (Due to COVID-19, Cook Ross temporarily works remotely.)           

  • To learn more about Cook Ross, visit our website at If you match the criteria above and are ready to work for a fast-paced and mission-driven organization, we invite you to share your interest by applying for the position.