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Instructional Designer I

Learning & Innovation | Silver Spring, MD | Full Time

Job Description

About Us:

Cook Ross Inc. is a Silver Spring, Maryland-based consulting firm with a mission to transform the world to be more inclusive, one organization at a time. We are industry-known thought leaders and innovators with partner clients that include Fortune 100 corporations, U.S. and global healthcare companies, universities and colleges, government agencies, non-profits and foundations, and more. Every day we work with these organizations to solve their most complex and challenging issues – whether it be disrupting bias, driving inclusive leadership, leading large-scale culture change initiatives, supporting talent management, offering coaching and mentoring programs, or designing custom and market-ready e-Learning and support products that support an organization’s entire learning ecosystem.

Our company’s growth has been significant over the past six years having grown to be 40 full time employees in addition to a full bench of consultant partners geographically dispersed around the world.  To further support our growth plans, our Learning & Innovation team is looking for an Instructional Designer with a passion for making the workplace more inclusive, diverse, equitable, and accessible. In this role, you’ll apply your knowledge of learning design to customize and maintain courses that teach learners how to disrupt their bias and cultivate inclusion and belonging in their organizations.

 As an Instructional Designer I, you’ll implement smaller-scale training customization projects for clients, develop collateral for learning solutions, execute curricula maintenance projects related to existing learning products, and provide quality assurance for Cook Ross training materials. In addition, you will be responsible for learning evaluation data analysis, internal project coordination, and content management. This is a great opportunity to make a difference with some of the most influential organizations in the world.


Customize courses for clients 

  • Consult with clients to create, review, revise, and implement customized course content for ILTs and vILTs
  • Scope and estimate level of effort for project deliverables
  • Build and maintain customer (both internal and external) relationships by consistently delivering exceptional content and service
  • Support Instructional Designer II with collateral development

 Support course-ware and product maintenance 

  • Maintain, audit, and update content according to the product maintenance schedule
  • Collect and analyze learning evaluation data to inform maintenance requirements
  • Support content review and maintenance of cultural competency online platform
  • Support Instructional Designer II with course translations and localization projects as needed
  • Create design documents and storyboards to communicate instructional development plans to program managers, instructional developers, and subject matter experts

 Conduct quality assurance and project management 

  • Ensure application of brand standards for digital and print materials
  • Align formatting and content between all collateral for a specific product or for a customized client delivery
  • Review digital learning solutions for quality assurance
  • Plan and manage instructional design projects


  • 2+ years of instructional design experience or bachelor's degree in education, instructional design, instructional technology, or related field
  • Excellent organization and communication skills
  • Solid project planning skills
  • Highly proficient in Microsoft PowerPoint
  • Passion for inclusion, diversity, equity, and accessibility

 The following are considered a plus:

  • Graphic design skills and experience with Adobe InDesign
  • Content and product management experience
  • Project management experience in an instructional design setting
  • Experience with organizational diversity and inclusion or intercultural competency work


Our employees are our greatest asset and we believe in and value them.  We recognize that employees must work in an environment that supports their life goals.  Therefore, we offer an attractive total compensation package that includes:

  • A competitive salary
  • An attractive medical, dental, and vision plan, 75% employer paid.
  • Contributions made to a health savings account
  • 401(k) Contributions
  • Nine paid holidays, including the week between December 24 and January 1, company paid
  • Contributions to aid with transit and parking fees
  • Paid vacation and sick days away from work
  • Paid personal time off
  • Paid volunteer hours off
  • Charitable donation matching
  • A professional development stipend

To learn more about Cook Ross, visit our website at If you match the criteria above and are ready to work for a fast-paced and mission driven organization, we invite you to share your interest by applying for the job.