Business Analyst
Business Analysis | Islamabad, Pakistan | Full Time
Position Title: BUSINESS ANALYST
CONVO is seeking an experienced Business Analyst to join our dynamic team. As a Business Analyst will be involved in implementation of sales automation software solutions and will communicate with a wide variety of people to accurately interpret the client’s needs, lead the definition of the solution blueprint, support the implementation phase and the solution deployment.
Key Responsibilities:
- Champion and promote an innovative and agile model to ensure state of the art technology for Sales Transformation projects.
- Understand and meet client requirements and lead analysis through workshops.
- Define functional specifications and estimates for specific developments.
- Understand how ISO 27001 controls should be implemented in projects
- Implement information security and data protection principles in projects
- Understand the modules to be implemented and the setup and configuration options available.
- Participate in drawing up of the Functional Blueprint, produce the solution configuration documentation, and develop work effort estimates for implementation.
- Engage the customer on user acceptance strategy, planning and execution phase.
- Collaborate closely with the marketing and sales teams to obtain feedback regarding collections to help advise future product development and address customer needs.
- Be responsible for the complete documentation and collaterals for handover to the Application Maintenance & Support team.
Requirements:
- Bachelor’s or Master's degree in Computer Science, Computer Engineering or Business Administration.
- Minimum 4-5 years of experience as business analyst
- Experience in managing functional workshops, and in User Acceptance Testing (UAT).
- Ability to handle the end-to-end project delivery lifecycle including project mobilization, process design, system configuration & customization, testing, integration, data migration, deployment, and business adoption activities.
- Comfortable working with both waterfall and agile methodologies.
- Solid Knowledge or Background in FMCG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation is advantageous.
- Knowledge of PL/SQL and ETL.
- Client-centric approach and attitude.
- Creative thinking and presentation skills.
- Excellent listening and communication skills.
- Proficient written and spoken English.
What We Have For You
Great compensation package, medical benefit for you and your family, free lunch, Bi-annual performance-tied increments & performance recognition awards and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!