IT Associate
Information Technology | Hybrid in New York, NY | Full Time | From $90,000 to $100,000 per year
About Converge Marketing
Converge Marketing is not your average agency. We move fast, think big, and play to win. We are a 20-year old boutique performance marketing powerhouse on a fast track to expanding its impressive client portfolio through relentless performance innovation. With a roster that includes AT&T, Leaf Home, and Erie Home, Converge delivers measurable results across a wide range of industries through creative strategy, media expertise, and data-driven execution. Our team is fast-moving, fun, and fearless. We combine inventive thinking with relentless execution to win in a competitive digital landscape. From client partnerships to internal operations, every member of our high-energy team plays a critical role in driving results.
· Set up work stations across in NYC and remotely in the US
· Onboarding/offboarding team members, systems credentials management
· Maintain highest level of security
· Maintain internal conference room communications systems
· Long-Term – Optimize the IT Infrastructure itself
· Constantly look to optimize current infrastructure architecture
· Stay on top of bleeding edge solutions that can expand our ability to seamlessly work in succeed in any situation.
· Dialed in to latest infrastructure threats, prevention, and if need be solutions.
EXPERIENCE AND QUALIFICATIONS:
· Minimum of 3 years’ experience in a fast-paced marketing agency environment supporting a range of functions/departments.
· Advanced proficiency in supporting Mac and PCs
· Understanding of Active Directory-like systems
· Experience supporting software/platforms for creative, and production.
· Conceptual mastery of service management tools such Jira.
· Demonstrated leadership and/or customer service experience.
· Highly responsive with strong interpersonal and communication skills.
· Excellent time and project management skills. You have clear systems and composure to deal with multiple tasks at once.
· Outstanding organizational skills leading to providing creative solutions, driving our high-level customer service, and positively impacting our client work.
· A strong intellectual curiosity. You are a creative problem solver, interested not just the fix, but why there was an issue, and how to prevent it
· A strong exposure, appreciation, and expectation of project management and an unwavering commitment to process.
Compensation
· Base salary: 90,000 - 100,000
· Bonus potential
Benefits & Perks
· Medical
· Dental
· Vision
· Supplemental Benefits
· 401(k)
· Life Insurance
· Health & Wellness Program
· Hybrid Schedule
· Training & Development
· Promotional Opportunities