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Technical Operations Engineer

IT | Burlingame, CA | Full Time

Job Description

Technical Operations Engineer


Company Background


LogicEase Solutions Inc (LE), headquartered in Burlingame, California, was founded in 2001 and has established itself as a leading provider of intelligent business solutions to the financial services industry, offering employees the unique opportunity to take part in a successful company that still has tremendous growth opportunities ahead. The company’s ComplianceEase division developed the industry's first automated mortgage compliance solution that employs advanced artificial intelligence reasoning and decisioning technologies, as well as natural language processing. LE’s significant and growing customer base includes top-tier lenders, banks, and Wall Street firms.


This position is based at LogicEase’s headquarters in Burlingame, CA.


Job Description:


Primary Purpose of Job:            Deploy and maintain systems for both infrastructure and                                                      production environments


Essential Duties and Responsibilities

  • Support Company’s vision, mission and business goals
  • Support QA and development teams with testing and releases
  • Recommend process improvements
  • Monitor and maintain systems and networks for performance and health
  • Perform routine maintenance on systems
  • Automate repetitive tasks
  • Build, harden, deploy and maintain software in secure environments
  • Configuration and maintenance of switches and firewalls
  • Perform maintenance and deployment tasks outside of production hours as needed
  • Insure ongoing security of the environments
  • User support on an as-needed basis
  • Participate in 24x7 on-call rotation
  • Valid CA license and ability to travel on Company business


Required Knowledge, Skills and Abilities

  • 3+ years of experience in a production technical operations role
  • Strong aptitude for teamwork and collaboration
  • Ability to effectively troubleshoot networks and applications in production environments
  • Scripting language experience with Python, bash or ksh
  • 3+ years of experience administering Solaris 10, Linux (CentOS) and Windows operating systems
  • 3+ years of experience deploying, provisioning and maintaining virtualization technologies; VMWare, Hyper-V, AWS and/or Solaris zones
  • 3+ years of experience configuring and maintaining Apache, Nginx, Tomcat, IIS, Nagios/MRTG/Opsview, and Exim or Postfix mail services
  • 3+ years’ experience configuring and maintaining Cisco switches and firewalls or equivalent.




  • Experience administering and troubleshooting JBOSS, OpenCMS and/or Jasper Report Server
  • Experience supporting Oracle and MS SQL Server databases
  • Experience with deployment with puppet
  • Experience with JIRA, Jenkins, GIT, and SVN
  • Experience in supporting ELK, statd installations


Physical Requirements

  • Ability to sit at a desk for extended periods of time
  • Manual dexterity to use a telephone, and computer keyboard
  • Facility to hear and understand speech at normal room levels and to hear and understand speech on the telephone
  • Facility to speak in audible tones so that others may understand clearly in normal conversations and over the telephone
  • Physical ability to lift and carry up to 60 pounds and to bend, stoop, walk and reach overhead
  • Physical agility to push/pull, squat, twist and turn
  • Mental acuity to perform the essential functions of this position in an accurate and timely manner; to make good judgments and decisions; and to evaluate the results of decisions and judgments


LogicEase is an Equal Opportunity Employer (EOE).