Communities In Schools North Carolina

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Director, Human Resources

Human Resources | Raleigh, NC | Full Time

Job Description

About Communities In Schools of North Carolina: 

Communities In Schools of North Carolina (CISNC) is a national leader in the CIS network, breaking new ground in service delivery and programs. Established in 1989, Communities In Schools of North Carolina (CISNC) is part of the national Communities In Schools network. Its mission is to surround students with a community of support, empowering them to stay in school and achieve in life. Communities In Schools believes the formula for student success is ABC+P: attendance, behavior, coursework and parent/family engagement. Trained Student Support Specialists partner with school leadership to identify students in danger of not achieving their potential, assess student needs and provide wrap-around interventions and resources to change outcomes. The national Communities In School network empowers 1.5 million students to stay in school and on the path to graduation each year.

Historically, CISNC provided support services to a federation of independent 501(c)3 nonprofit affiliates. In 2014 CISNC created a parallel system of “embedded sites” to better serve students in resource-challenged parts of the state. Bringing these sites in-house ensures the fidelity of the CIS model in these communities and provides funding that had been difficult for local independent affiliates to raise. CISNC hires and supervises embedded site staff who serve 44 sites across all of our lines of programming. Twenty-one affiliates in the state still operate as independent nonprofits, continue to receive support services from CISNC, and remain a critical part of service delivery. CISNC has expanded the CIS model by initiating programs that are focused on career and college preparedness and on better serving youth in the juvenile justice system. None of these changes has diminished CISNC’s key nonpartisan role in advocating for CIS programs with the Governor, members of the General Assembly and the state’s Department of Public Instruction leadership and staff. The CIS national office supports these changes and considers CISNC a model for CIS programs across the country.

The data-driven CIS model ensures that all students receive the very best that CISNC can offer. Data also provides the proof of program impact that funders are seeking. See how we removed barriers and empowered more than 230,000 students across North Carolina to achieve.  Learn more at, and stay connected with CISNC on FacebookTwitter and Instagram.

About the Role:

The Director of Human Resources is responsible for developing and executing human resources strategies in support of CISNC’s strategic plan.  As an HR shop of one, he/she solely originates and runs  HR practices to support an employee-oriented, high performance culture of empowerment, quality, productivity, and goal attainment in order for CISNC to achieve its mission. Will serve as the HR contact for CISNC’s 64 employees and will advise our 20 affiliate CIS organizations across the state.   This role will serve as a key contributor and advisor to senior leadership by understanding the HR practices best suited to support the CISNC mission.  The Director will serve as liaison between executive and middle management on organizational issues and participate as a member of the Executive Leadership Team (ELT). He/she will also serve as the liaison for the HR/Risk Management committee of the Board of Directors.

Essential Duties:

Talent Recruitment, Development and Retention (50% of time)

  • Enhance and implement appropriate HR systems, policies, procedures for effective management of team in all areas including employee relations and performance management.
  • Conduct new employee orientation and onboarding
  • Monitor training needs along with Director of Training
  • Coordinate manager training and development, and department cross-training  
  • Lead standard recruiting and hiring practices, and ensure necessary procedures are in place to  recruit and hire top-talent teammates.  
  • Partners with Finance and office management team to onboard and offboard all team members.
  • Partner with ELT and support the year-end compensation assessment process, ensuring consistency in the promotion, bonus and salary increase processes.

Employee Relations (30% of time)

  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Serve as the plan administrator for health and 403(b) plans.  Works with finance to ensure all payroll and benefits information is accurate for the team.
  • Monitor and advise managers and supervisors in progressive discipline measures. 
  • Provide coaching and counseling to management and staff.
  • Reviews, guides, and approves management recommendations for employment terminations.
  • Establish credibility through the organization with management and the employees in order to be an effective listener and problem solver.

Organization & Network Advancement (20% of time)

  • Deliver fully integrated, high impact human resources strategies, best practices, process improvements designed to maximize the talent of the CIS team while promoting a culture of teamwork.
  • Provide leadership and guidance by continually assessing the competitiveness of all programs to the market and then overseeing talent acquisition, retention, staff development and compensation and benefits.
  • Develop and identify competencies needed for all internal roles of the organization and create plans to fill gaps
  • Develop and implement comprehensive compensation and benefits plans that are competitive and cost effective for the organization. 
  • Ensures organization is compliant in regards to HR laws/requirements and benefits (all types).
  • Provide technical assistance and best practice knowledge to affiliates of CIS Network.
  • Contribute to cross-departmental projects such as quality improvement work, network-wide training, recruitment plans, network relations, etc.)

About you:

  • Bachelor’s degree in Business, Human Resources, or related field or equivalent job experience.
  • 8+ years of HR generalist experience, with a minimum of 5 years’ experience in HR management, preferably in the Non-Profit field
  • PHR/SPHR and/or SHRM-CP/SHRM-SCP certification a plus.
  • Experience dealing directly with Senior Management and the Board of Directors.
  • Strong project management skills, team orientation, commitment to service and quality.
  • Creative problem solving and strategic thinking skills with strong business acumen.
  • Flexible and adaptable to changing business requirements.
  • Technology savvy in Word, Excel, Outlook, Power Point and SharePoint.
  • Ability to drive and support change initiatives.
  • Travel less than 10% of time

What we offer:

  • Work that makes a difference – the opportunity to contribute to an important mission.  We remove barriers and empower more than 160,000 students across North Carolina
  • We offer competitive benefits including health, dental, vision and more
  • We offer vacation, sick and holiday pay
  • We believe in team and doing the good, hard work