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Sales Development Representative

Business Development | Provo, UT | Full Time

Job Description

About Us

Coalition's mission is to solve cyber risk. We provide cyber security tools and up to $15M of insurance coverage to help businesses remain resilient in the face of pervasive and dynamic cyber and technological risks. Our cyber risk management platform encompasses insurance, threat intelligence, patch and vulnerability scanning, DDoS mitigation, ransomware protection, and more. Coalition’s team of engineers, security researchers, incident responders, and insurance personnel protect customers before, during, and after cyber incidents. Our insurance products are backed by Swiss Re, one of the world’s largest (re)insurers, Lloyds of London, and Argo Group. We are based in San Francisco, although you'll find some of our team in more exotic places.

If you enjoy solving problems at scale (with lots riding on it) we hope you'll consider joining us.

About the role

Sales Development at Coalition is about creating and maintaining relationships with our brokerage partners and customers. We are looking for sales or customer success professionals in the Provo and Salt Lake City, Utah area to help us develop and empower the success of our partners by matching Coalition’s best ideas, innovations, and capabilities with a broker’s business goals.


As a Sales Development Representative at Coalition, you will:

  • Generate appointments by means of proactive outbound prospecting and lead activity management in an effort to qualify and market our solutions to potential customers.

  • Work directly with marketing to discover opportunities from leads, and set appointments from those leads.

  • Use of strong selling and influencing skills to set up qualified appointments.

  • Leverage taught sales techniques to maximize customer interactions.

  • Log, track, and maintain outbound activity.

  • Work closely with Business Development and attend customer meetings as required.


Our ideal sales development representative will have:

  • Four year college degree from an accredited institution.

  • 2+ years of experience in sales or customer success

  • Strong in-person, phone, and written customer communication skills.

  • Must be able to interact and communicate with individuals at all levels of the organization.

  • Understanding of workflow systems and their application to customer business process improvement.

  • Ability to make formal and informal presentations to staff and clients.

  • Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.

  • Strong computer skills required; knowledge of CRM systems a plus.

  • Ability to manage time effectively, work independently, and be self-motivated.

  • Prior track record of achievement in positions with significant accountability.

  • Interested in pursuing a career in technology.

  • Ability to thrive in fast-paced startup environment.

  • Proactive, independent thinker with high energy/positive attitude.

  • Excellent verbal and written communication, presentation, and relationship management skills.

Bonus Points

  • Familiarity with Cyber Liability and Technology E&O (errors & omissions) insurance 

  • Existing relationships with potential broker partners 

  • Technical background in engineering, computer science, or MIS a plus


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