BILLING MANAGER

Billing Manager

Location: Long Beach, CA

City Light & Power (CLP) is a company at the forefront of the modern-day electric utility industry. We are a Subcontractor for a major utility provider in Southern California. At CLP Operations & Maintenance, we provide the best service, and we know that starts with the quality and professionalism of our workforce.

We are seeking a Billing Manager for a leadership role responsible for supervising Billing Specialists, managing workload and deliverables, and ensuring compliance with Southern California Edison (SCE) billing timelines.

Duties and Responsibilities:

• Supervise and support a team of Billing Specialists responsible for processing service confirmations, auditing documentation, and submitting work orders.
• Manage and update weekly billing status reports and disseminate to leadership and relevant departments.
• Assign work within the billing team and monitor production to ensure deadlines and quality expectations are met.
• Ensure SCE’s 30-day billing submission requirement (from construction completion to work order submission) is consistently met.
• Lead weekly internal billing meetings to review workload, address issues, and identify process improvements.
• Attend weekly manager meetings to report on department status, address operational issues, and communicate departmental needs.
• Monitor the progress of service confirmations and change orders submitted via SCE’s Supplier Portal, ensuring timely resolution of any returned or delayed items.
• Collaborate with the Field Team to ensure complete, accurate documentation is received and processed.
• Coordinate with SCE contacts to resolve billing issues and maintain strong client communication.
• Other duties as assigned.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Qualifications:

• Bachelor’s degree in business administration, accounting, project management, or a minimum of three (3+) years of relevant billing or utility industry experience required.
• Minimum of two (2+) years of supervisory or team leadership experience in a billing, accounting, or operations environment.
• Strong knowledge of billing processes and documentation control; experience with SCE systems such as the Supplier Portal is a plus.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and Adobe Acrobat.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage deadlines in a high-volume, fast-paced environment.

Schedule:

• Monday - Friday: 6:00 am to 2:30 pm.

Work Authorization/Security Clearance:

• You must be able to work in the US without sponsorship.
• Valid Driver’s License required.

Compensation & Benefits:

• Hourly: $30.00 to $35.00 based on experience
• City Light & Power offers an excellent benefits package including health, dental, life insurance, 401(k), profit sharing, Paid Time Off, and holidays.

To learn more, visit our website: https://www.clpinc.com/

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.