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QA Manager

Product Management | Denver, CO | Full Time

Job Description

Integration. It’s that pesky part of building a product that no organization actually wants to do. (And who can blame them? It’s not easy). To us, integration is bigger than just a connection. Integration is about moving data, powering transactions, connecting mobile apps, and thousands of other functions. We want our customers to THINK bigger than the brittle connections that hold their products back. REFOCUS their team on the things they care about. And BUILD features that their customers will love. With Cloud Elements, companies can INTEGRATE to the ecosystem of applications that their customers and partners rely on every day.

We are the world’s fastest growing integration vendor ever, and we’re looking for talented, creative problem solvers who are driven and passionate to join our rapidly expanding team! Headquartered in Denver, we also have offices in San Francisco and Dallas.

A Quality Assurance Manager at Cloud Elements will design and implement processes, systems and methods to ensure that our internal and external customer requirements are met before our products are used by its stakeholders. You will oversee a team of 3 to 5 Quality Assurance engineers, design their work practices and procedures, implement test frameworks, and build our quality assurance system from the ground up. This role reports directly to the VP of Product.

An excellent Quality Assurance Manager has eyes like a hawk, solid experience in quality control, and building QA systems and processes from scratch. The ideal candidate is a reliable and competent professional whose approval will be required for all software releases to customers. Cloud Elements aims to be a quality driven company and wants to operate a zero defect policy.

Your goal is to measurably improve the quality of our product and operations, thereby improving to the long-term success of our business.

What you’ll do:

  • Develop procedures and processes for inspecting and reporting quality assurance issues

  • Lead a QA team of 3 to 5 quality assurance staff, which includes a mix of onshore and offshore resources

  • Monitoring all operations and processes that affect the quality of our products

  • Manage our QA reporting tools and case management systems

  • Design and implement QA processes and procedures for optimum throughput

  • Oversee and potentially re-engineer our automated test frameworks

  • Assure the reliability and consistency of our production systems

  • Triage and verify defects and issues affecting customers before raising defects for engineering

  • Appraise customers’ requirements and make sure they are satisfied

  • Automate UI testing for our core product

  • Automate UI testing for our customers’ products

  • Facilitate proactive solutions by collecting and analyzing quality data

  • Own the QA aspects of the company’s SDLC

  • Keep records of quality reports, statistical reviews and relevant documentation

  • Ensure all legal standards are met

  • Communicate with external auditors during on-site inspections

What we would like you to have: 

  • An obsession with quality

  • 5-10 years of software QA test and development experience

  • 4-year degree, preferably in CS or another technical field

  • Experience with JavaScript, Java, C#, Node, Python or similar technologies

  • Strong knowledge of the art of quality assurance, software QA experience in particular, release methodologies, and QA automation tools and processes

  • Experience in writing clear, concise, and comprehensive test plans and test cases

  • Strong understanding of Rest APIs and API testing approaches

  • Adept at reading and understanding API Documentation

  • Extensive hands-on experience with both white box and black box testing

  • Agile/Scrum development process

  • Familiar with bug tracking tools and test case management tools

  • Enthusiasm for “breaking stuff”

  • Be highly driven to find bugs and help us develop the best products on the market

Working knowledge of the following:

  • A wide variety of cloud and on-promise technologies

  • Selenium or equivalent UI automation technologies

  • Javascript, Node JS, or similar scripting languages

  • Comfortable with Unix shell

  • UI Testing

  • API Service Testing

Bonus points if you have:

  • Chakram and Mocha Experience

  • Postman knowledge

  • SQL experience

  • JUnit/NUnit skills

What we can offer you:

  • Challenging work with leading edge technology
  • Career growth
  • Benefits - Equity, Medical, dental, 401k, flex time off
  • Education and training opportunities, team referral bonuses, catered lunches, powder days, summer hikes, the list goes on!
  • Office locations: We have offices in Denver, San Francisco, and Dallas.  You may also work occasionally from your home office!

We'd love to hear from you! Please upload your resume and share with us why you think you'd be the perfect fit for our team! Cloud Elements celebrates diversity, we are an equal opportunity employer!