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Commercial Account Manager

Sales | Denver, CO | Full Time

Job Description

Integration. It’s that pesky part of building a product that no organization actually wants to do. (And who can blame them? It’s not easy). To us, integration is bigger than just a connection. Integration is about moving data, powering transactions, connecting mobile apps, and thousands of other functions. We want our customers to THINK bigger than the brittle connections that hold their products back. REFOCUS their team on the things they care about. And BUILD features that their customers will love. With Cloud Elements, companies can INTEGRATE to the ecosystem of applications that their customers and partners rely on every day.

We are the world’s fastest-growing integration vendor ever, and we’re looking for talented, creative problem solvers who are driven and passionate to join our rapidly expanding team! Headquartered in Denver, minutes from the beautiful Rocky Mountains!  

We are seeking an enthusiastic Commercial Account Manager to join our team!  

What you will be doing: 

  • Work as the main point of contact for our customers. Acting as their trusted partner in the complex world of API integrations.

  • Gaining a deep understanding of your customer’s business challenges and goals and drive adoption of Cloud Elements to meet those goals.

  • Building relationships with CTOs, Product Managers, and Sr. Developers at customers that may range in size from SMB to large Enterprise.

  • Managing a portfolio of accounts, renewals, and upsell opportunities in Financial Services and FinTech accounts. 

  • Preparing and presenting Quarterly Business Reviews.

  • Working cross-functionally within Cloud Elements to drive adoption, identify expansion opportunities and close renewals on time.

  • Maintaining in-depth knowledge of core Cloud Elements solutions and contribute to future product direction.

  • Preparing and negotiating contract proposals.

  • Living by and championing Cloud Elements cultural values: Customers First; Keep it Simple; Freedom, Flexibility, Responsibility; Passionate Contributors, and Iterate to Success!

What we would like you to have: 

  • Excellent communication skills, coupled with excellent listening skills.

  • 7+ years experience as Customer Success Manager, Account Management, Technical Account Manager, or Sales Engineer preferably with SaaS, Custom Software Development or related Cloud products.

  • Proven ability to work in a team environment and create unique solutions. 

  • Demonstrated experience in customer relationship management and/or account management.

  • Strong negotiation skills, with confidence to overcome objections. 

  • Proven ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills.

  • Experience making customers successful and managing complex sales cycles from start to finish. 

  • Motivated self-starter with an ability to manage and prioritize a number of tasks.

  • Experience working in the Financial Services and FinTech verticals.

  • Personable, outgoing and community-oriented – enjoy interacting with others (especially geeks!) in professional and social settings.

  • Experience with Salesforce.com

What we can offer you:

  • Challenging work with leading edge technology

  • An exceptional team to work with 

  • Career growth

  • Benefits - Equity, Medical, dental, vision, flex time off, paid parental leave 

  • Education and training opportunities, team referral bonuses, powder days, summer hikes, the list goes on!

  • Office locations: We have offices in Denver, Dallas, and Hyderabad, India.  You may also work occasionally from your home office.

We'd love to hear from you! Please upload your resume and share with us why you think you'd be the perfect fit for our team! Cloud Elements celebrates diversity, we are an equal opportunity employer!