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Retail Lead

Retail | New York, NY | Full Time

Job Description

CLEAN MARKET

Clean Market is a wellness space that encompasses innovative wellness services, a functional tonic bar, and a modern apothecary market. We’re on a mission to connect our community with products and services that elevate their health and overall wellbeing.



BUSINESS UNIT MANAGER

REPORTS TO: Retail Business Unit Manager 

COLLABORATES WITH: Specialists


A Retail Lead’s principal goal is to support the Retail Business Unit Manager in driving a profitable and customer-centric environment  while supporting product flow, ordering, account relationships and the total business operations. 


SALES + PROFITABILITY

  • Supports Retail Business Unit Manager in achieving monthly sales goal 
  • Supports Retail Business Unit Manager in their action plans to impact sales results on a weekly and monthly basis
  • Communicates priority product and allocation needs to Retail Business Unit Manager
  • Supports Retail Business Unit Manager in maintaining account relationships 


OPERATIONS

  • Maintains a clean and safe working environment according to regulations
  • Executes daily schedule, opening + closing procedures, and assigned shift tasks as directed by leadership
  • Records and accurately processes purchases using the POS system
  • Supports stock-to-sales processes including receiving and preparing product 
  • Supports Retail Business Unit Manager in inventory ordering + inventory management  
  • Supports all deliveries + shipments within their business unit
  • Assists with special events/projects as assigned

CUSTOMER SERVICE    

  • Provides exceptional customer service to all guests in every scenario
  • Shares valuable store and customer feedback with leadership to make improvements in the success of the store.
  • Welcomes all customers into the store with a warm and friendly greeting
  • Builds rapport with customers by recommending products and services that best suit their needs
  • Shares product knowledge with passion and integrity
  • Encourages customers to return to the store for another visit, service, product, or event

LEADERSHIP

  • Possesses strong written and verbal communication skills
  • Possesses strong assessment and decision-making skills
  • Upholds all company policies and procedures, leading by example for the cfe team
  • Is a smart creative + entrepreneur, taking smart risks with measurable results
  • Provides business unit insight related to the customer experience 
  • Builds and maintains collaborative + productive partnerships 
  • Open to criticism and constantly striving to improve 

SUBMIT YOUR APPLICATION ONLINE @ https://form.jotform.com/80925859621163


Please apply at link above with your resume, and workday preferences. Applications will only be accepted by submission through the link above. We look forward to hearing from you!