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Retail Lead

Retail | New York, NY | Full Time

Job Description


Clean Market is a wellness space that encompasses innovative wellness services, a functional tonic bar, and a modern apothecary market. We’re on a mission to connect our community with products and services that elevate their health and overall wellbeing.


REPORTS TO: Retail Business Unit Manager 


A Retail Lead’s principal goal is to support the Retail Business Unit Manager in driving a profitable and customer-centric environment  while supporting product flow, ordering, account relationships and the total business operations. 


  • Supports Retail Business Unit Manager in achieving monthly sales goal 
  • Supports Retail Business Unit Manager in their action plans to impact sales results on a weekly and monthly basis
  • Communicates priority product and allocation needs to Retail Business Unit Manager
  • Supports Retail Business Unit Manager in maintaining account relationships 


  • Maintains a clean and safe working environment according to regulations
  • Executes daily schedule, opening + closing procedures, and assigned shift tasks as directed by leadership
  • Records and accurately processes purchases using the POS system
  • Supports stock-to-sales processes including receiving and preparing product 
  • Supports Retail Business Unit Manager in inventory ordering + inventory management  
  • Supports all deliveries + shipments within their business unit
  • Assists with special events/projects as assigned


  • Provides exceptional customer service to all guests in every scenario
  • Shares valuable store and customer feedback with leadership to make improvements in the success of the store.
  • Welcomes all customers into the store with a warm and friendly greeting
  • Builds rapport with customers by recommending products and services that best suit their needs
  • Shares product knowledge with passion and integrity
  • Encourages customers to return to the store for another visit, service, product, or event


  • Possesses strong written and verbal communication skills
  • Possesses strong assessment and decision-making skills
  • Upholds all company policies and procedures, leading by example for the cfe team
  • Is a smart creative + entrepreneur, taking smart risks with measurable results
  • Provides business unit insight related to the customer experience 
  • Builds and maintains collaborative + productive partnerships 
  • Open to criticism and constantly striving to improve 


Please apply at link above with your resume, and workday preferences. Applications will only be accepted by submission through the link above. We look forward to hearing from you!