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Route Service Representative-Owatonna

Route Services | Owatonna, MN | Full Time

Job Description

CITY Laundering, a company with more than 100 years of proven success, has an immediate full-time opening for a Route Service Representative, you will provide products and services to our customers while presenting additional opportunities including rental services and direct sales. As someone who will develop strong relationships with clients, you will be a crucial partner in our growth and success.
With opportunity for professional growth, this is a great position for someone who enjoys people and who likes to be out in the community rather than behind a desk. Route delivery or sales experience is preferred, but we are willing to train someone with talent and place the highest emphasis on exceptional customer service skills. All interested candidates are encouraged to apply. To the qualified person we offer:

  • Health, Dental and Life Insurance
  • Flex Benefits
  • Short Term Disability
  • Paid Time Off and Holidays
  • Enrollment in 401K plan
  • Supplemental Insurance

For 112 years, CITY Laundering has helped thousands of businesses look good by supplying textile rental services. These services include uniform rental, towel rental, dust control services, mats, restroom supplies and safety apparel. Throughout the years our commitment has remained the same - to provide high quality products and superior customer service.

Duties and Responsibilities:

  • Develop positive personal relationships with principal customer contacts; maintain enthusiasm and professional attitude
  • Maintain open communication at all times with Route Supervisor to keep lines of communication open and for troubleshooting
  • Maintain clean driving record to ensure eligibility for coverage with insurance carrier
  • Maintain product knowledge: pricing types, colors, sizing, inventory control, availability, product application
  • Manage paperwork: garment orders, manuals, invoice accuracy, credits, collections
  • Product management: loose load sheets, inventories, quality (stains, damage of garments), linen supply
  • Increase account revenue by selling additional products and services
  • Develop and implement strategies to identify new business opportunities


  • Be able to continuously stand, bend, rotate trunk, reach, lift, walk, climb and grasp
  • Be able to lift up to 60 pounds on a frequent basis
  • Hold a clean driving record and valid driver's license
  • State of Iowa Chauffeur license preferred

Post offer physical and substance testing is required. EOE
Selected candidate must also pass criminal background screening.

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