Operations-Compliance | Hybrid in Milwaukee, WI | Full Time
Circa is looking for a detail-oriented and organized problem solver to join our compliance team. As a Compliance Analyst, you’ll be responsible for registering new accounts, acquiring necessary approvals, troubleshooting customer and state job bank issues, and maintaining current accounts to ensure our customers are fully compliant in their federal contractor job postings.
You are meticulous with details and love a challenge. You like to work independently on resolving customer issues to ensure compliance and maintain high client satisfaction. You are excellent with time management and pride yourself on staying on top of things.
You may have a bachelor’s degree or a few years of data entry, analysis or administrative experience, or the equivalent combination of work experience and education.
About the Position
You will manage a group of our compliance customers’ state job bank accounts to ensure they are compliant with their job posting regulations. You will manage the registration of new employer state job bank accounts, as well as troubleshoot any job posting issues that arise. You will work across 56 different state job banks in building relationships and fine-tuning processes to ensure fast and efficient employer account registrations and job postings.
Our Compliance Team:
• Supports over 56 different state job banks and over 42,000 employer state job bank accounts
• Works very collaboratively together and strives to always improve relationships and the customer experience
• Frequently communicates through email and Microsoft Teams
Day in the Life
Most days will involve:
o Registering and following up with new employer state job bank accounts
o Reviewing and resolving account issues, escalating as needed
o Communicating with and maintaining Employer accounts
Additional responsibilities include:
o Auditing accounts for internal quality assurance
o Reporting on and helping customers prepare for audits
o Assisting with other projects or tasks within the team as needed
We believe diverse teams have the power to transform business. For us, diversity is not just a “check-the-box” solution. We bring our own experiences and style to our work, which fuels creativity and is sought after as valuable assets. Circa is more than a SaaS-based workforce development company – we are a catalyst for companies to build their own proprietary advantage with powerful diverse teams. Our best-in-class products solve diversity and compliance challenges for some of the country’s most innovative companies.
Circa is a team of experts sharing a passion for diversifying the workforce. Together we’re building a more diverse and high-performing future — team by team, industry by industry. Are you with us?
Circa is an Equal Opportunity Employer. Encouraging Diversity and Inclusion is a core value – we celebrate and embrace our differences. Everyone is welcome and deserves an opportunity.